Southwest Airlines - Best Company I've ever worked for | Glassdoor
There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

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"Best Company I've ever worked for"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Dallas, TX
Current Employee - Anonymous Employee in Dallas, TX
Recommends
Neutral Outlook
Approves of CEO

I have been working at Southwest Airlines full-time (More than 10 years)

Pros

I do have to say that most of what is written about Southwest is true. They do try to put their People first, are Safety conscience in everything they do, and don't take any decisions that impact their Employees or Customers lightly.

Cons

There are times, as I'm sure there are at most Company's, where upper management doesn't consult the subject matter experts directly before making a decision that is clearly not the best, and has to be undone later. They have gotten more into a mode of you have to provide they details to your boss, who has to convey it to their boss, who has to be able to answer all the tough questions for which they are not thoroughly prepared. That can become frustrating at times.

Advice to Management

Be sure to include the subject experts when making important decisions, and don't expect your direct reports to know it all. That's why it is a Team effort!

Other Employee Reviews for Southwest Airlines

  1. Helpful (3)

    "Excellent work environment, salary and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Agent in Raleigh, NC
    Current Employee - Operations Agent in Raleigh, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    -Share a wonderful bond with your co-workers
    -Salary and benefits are among the best in the airline industry
    -Free travel on southwest and huge discounts on other airlines
    -company culture that has been legendary in the airline industry

    Cons

    -long hours, tough schedule for the first couple of 5-7 years.
    -Relationship between the frontline and executive employees have dropped dramatically since the air tran buyout.

    Advice to Management

    Stop worrying so much about numbers and worry more about employee morale. If your employees are happy, then they will be determined to want to do their job to the best of their abilities. Therefore, the numbers will improve,


  2. "Dynamic, Engaging, and Incredible Internship Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Intern in Dallas, TX
    Former Intern - Summer Intern in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Airlines as an intern (Less than a year)

    Pros

    Free flights, even as an intern. The best part of Southwest is a commitment to leadership and talent development. Managers and supervisors are always happy to teach you something new. There's a "work hard, play hard" culture that encourages employees to have fun and follow their passions.

    Cons

    Low pay compared to other F500 and Dallas-based companies

    Advice to Management

    Focus on young talent, particularly students who have gone through the internship program.

There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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