Pros
Sparta's a small company. You end up knowing most people throughout various departments. People are friendly and approachable, helpful and kind for the most part.
Cons
Sparta lacks any form of vision or plan, but they call it "agile". This isn't a new problem, the entire time I've been there it's a series of priority changes (abrupt changes to the entire roadmap) and listening to the loudest customer yelling. There's too much emphasis on trying to not upset some individuals in favor of doing the right thing, which leads to problems for those impacted. Not all departments operate like partners. Customer Support tends to throw things over the wall to R&D to deal with, without getting information from customers about what is not working properly, or what they're expecting. Customer Success tends to build strong relationships within both R&D and our Customers to help fix those problems though.