Sparxoo - Director | Glassdoor
  1. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Sparxoo full-time for more than 3 years

    Pros

    Sparxoo is an ambitious company with exciting goals and good leadership. All employees are given the opportunity to grow within their role and learn new skills that interest them and align with their strengths. As a new parent, Sparxoo has exceeded my expectations in creating an environment that is welcoming to new parents and promotes a family-friendly workplace.

    Cons

    None at this time.

    Advice to Management

    Continue to invest in current employees, both in terms of training, advancement opportunities and culture activities.

    Sparxoo2017-03-07

Other Employee Reviews

  1. "An Incredible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - B2C Client Development in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sparxoo for less than a year

    Pros

    - Extremely talented co-workers - Strong collaboration - Fun atmosphere - Leadership that teaches and helps you grow - Cultivates creativity - Ability to have one-on-one time with co-workers and leadership throughout the day - Open work space - Beautiful office - Great location - Exciting work

    Cons

    - Ran out of nerf gun bullets once in an office war

    Advice to Management

    I cannot say thank you enough to Sparxoo. Continue prioritizing and rewarding your talented staff and I'm sure the success the company has already seen will only grow exponentially.

    Sparxoo2019-12-02
  2. Helpful (19)

    "A bunch of excellent people trapped in an awful situation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sparxoo full-time

    Pros

    The team of everyone below director level is filled with excellent, hard-working, talented people. You'll make great friends with the people who live their lives in the Sparxoo trenches at your side.

    Cons

    There is a very stark difference between the proclaimed vision for Sparxoo’s future and the day-to-day realities faced by Sparxoo’s team. Trust the other reviewers on this site, they all speak the truth. The employee turnover is over 100% annually. Employee turnover is a serious reflection on the reality of any company’s culture and HR practices—and Sparxoo is no exception to this rule. The Sparxoo culture... is one of burnout and manipulation. The clients all come from the personal networks and friends of the leaders, so everyone gets a . There is blatant disrespect for the team of people who actually have to execute the work for the tight deadlines, extra rounds of free revisions, and underpriced SOWs sold. Sparxoo built a team of young high achievers who do not want to fail or fall short of expectations, and when they reach a breaking point or resist tight deadlines they’re told to get “scrappier” and work harder. This team will regularly work early mornings, long nights, and full weekends just to finish the week’s work, and there is no room to redistribute work because there aren’t enough people to execute the current workload. The salaries are extremely low for the Tampa market, and it’s frowned upon to ask for a raise or rationale. There is no overtime pay, performance bonus, or reward for working extra hours. Crying in the office or needing to take a ten minute walk in the middle of the afternoon to keep from having a panic attack or screaming is a daily occurence. When the team does meet an insane deadline or unreasonable request, they’re rarely met with even the most simple thank you, as these situations have become the norm due to mismanagement of client expectations and lack of clear communication to the team from directors who write inflated scopes and do not properly account for work completed, extra rounds of revisions, or additional deliverables. Instead, the directors who caused these situations get praised and rewarded for their “leadership,” when in reality their ineptitude is what caused the problem to begin with. In interviews and on their website, Sparxoo brags about “unlimited” time off and a flexible work schedule, but the reality is that only leaders and directors are able to take advantage of these “perks.” Most of the supervisors make it extremely difficult for anyone who isn’t a director to take advantage of their earned work-from-wherever days (the fancy way they’ve decided to “rebrand” work from home) or take even an afternoon off for medical appointments, let alone a whole day or several days. Meanwhile, directors and leaders take extended paid vacations or leave early nearly every day for personal hobbies and leisure. The HR practices are erratic at best, and are regularly filled with legal and ethical violations which have resulted in one lawsuit so far. They put a lot of stock in a personality profile called the “Predictive Index,” which is a test they make you take during your interview process that boils people down to four basic elements and refuses to acknowledge that people change over time. If a prospective employee’s personality profile doesn’t perfectly line up to an arbitrary “ideal” for the role, they are disqualified from hiring. If someone is on the borderline and manages to get hired, they’re treated with skepticism. If you step out of line, ask too many questions about their practices, try to improve the culture in a way that doesn’t directly align to HR's control, or if someone on leadership decides they don’t like you, your days become numbered. If you make one misstep or rub someone the wrong way, you can expect to have your role shifted unexpectedly, be put on an arbitrary performance improvement plan without reason, or just be fired. In an interview setting, Sparxoo talks a big game about potential for growth, an exciting work environment, and amazing benefits. In reality, you’ll be dealing with poor communication, mismanagement of client expectations, and a hostile work environment. It might be bearable if the creative vision and expertise of the hard-working team was trusted, but instead you can expect to do round after round of revisions to ultimately produce work you’ll be ashamed to put in your portfolio.

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    Advice to Management

    Your employees consistently ask for more transparency in scopes and timelines, more work-life balance, and a clearer growth path, and are consistently met with a dismissive and vague promise to “circle back,” resistance because “that’s not how we do things,” arbitrary restructuring of roles/teams, or are passed off as weak for asking questions and told to be “grittier.” Do not tell your team you don’t want to be... accused of lying, cheating, or misdirection when these are the day-to-day practices of your leaders, especially HR. Conducting a survey twice a year and periodically having a beer or bottle of champagne in the office every once in a while doesn’t constitute culture. Putting an obscene amount of time, money, and faith into a personality test with all the scientific and psychological merit of a particularly well-written Buzzfeed quiz doesn’t constitute culture. If you truly want to grow as a business and finally leave the startup phase, you need to listen to your team. You need to work with them and invest in them. And you need to invest in leaders with higher emotional intelligence and a team-leading mindset rather than ones whose management style constitutes bullying, blatant lying, and gaslighting. As an aside, the inability to retain a consistent team for 6 full months also renders any trend data from your biannual culture survey statistically irrelevant due to inconsistent sampling.

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    Sparxoo2019-06-02

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