Specialty's Cafe & Bakery - Stay Away | Glassdoor
There are newer employer reviews for Specialty's Cafe & Bakery
There are newer employer reviews for Specialty's Cafe & Bakery

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Helpful (1)

"Stay Away"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cafe Manager in Seattle, WA
Former Employee - Cafe Manager in Seattle, WA
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at Specialty's Cafe & Bakery full-time (More than a year)

Pros

Strong chance of a M-F schedule, which is hard to find in the restaurant industry. The food quality is phenomenal. This is a made from scratch bakery, and they are very well known for their freshness and especially their amazing cookies. As a customer, this place is awesome. They pride themselves on being both a restaurant and a technology company, and I will say that they have been very successful at both. It is just a shame that the point of view is completely different on the other side of the counter.

Cons

Compensation for managers start out at $16/hr which sounds nice, but there is no bonus potential until you reach Area GM level, and even then, it is hard to obtain. They pile on the expectation, with little to no support. Day usually starts at 5:30am and you are lucky to get out before 6pm on most days. The stress levels are very high, and the upper management uses fear as a means to motivate. I wouldn't wish this company on anyone.

Advice to Management

Listen to your people. Stop using fear and intimidation to attempt to motivate. Simplify your processes, and start taking care of your employees. I literally watched the evolution of an external hire Area Manager go from a positive, encouraging and highly looked upon leader to a stressed out, visually unhappy and demeaning person in a matter of months. This person came from a much larger role, so it wasn't the workload that turned her this way...it was the culture. Things need to change.

Other Employee Reviews for Specialty's Cafe & Bakery

  1. Helpful (6)

    "Everyone is treated like a factory worker, including corporate employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Pleasanton, CA
    Former Employee - Corporate in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Specialty's Cafe & Bakery full-time (More than 3 years)

    Pros

    Weekends are free, culture appears professional

    Cons

    The office has shoulder height cubes. They mandate that no items be above the cubicle wall. They have omnidirectional cameras mounted on the ceiling where everyone can be observed. Every conversation is broadcast throughout the entire region of the office.

    It's a top-down hierarchy where to be a good employee, you must do what your told.

    Obviously, they don't have much trust in their employees.

    Very little leadership, only action from above.

    Advice to Management

    Ask what the employees might need even if you think you have a solution. Your employees know what they want, you might not be able to deliver, but at least take a survey.


  2. Helpful (4)

    "It's a good job if you are willing to put up with a lot of bull sh*t"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team in San Francisco, CA
    Current Employee - Kitchen Team in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Specialty's Cafe & Bakery part-time (More than 3 years)

    Pros

    Starts of at $10 an hour minimum for all employees(Average in SF or San Jose CA area)Bakers make closer to $12. Drivers make good money. Work 20 hours a week as a driver and do a lot of deliveries($5 per delivery) your pay check can add up to around $1000 every 2 weeks. Most stores are closed weekends. Work no later then 8pm. Family environment. No drug testing so if you are stoner you are welcome here.

    Cons

    I don't know where to start. I was with the company for over 4 years and can honestly say that all of these negative reviews are 100% correct. Management does not appreciate its employees. At the end of the day you are $$ to them. If you go to HR with a problem don't expect anything to be done. If you get on one of the managers bad sides, you will be lucky to get any work hours. Specialty's is currently facing a $2 million dollar law suit for many reasons. Mainly not giving breaks when necessary, not compensating for overtime hours worked by employees. Not reimbursing drivers for gas, or other expenses company related. ALSO, Specialty's seams to hire just about anybody without any background investigating. Alot of good people get hired but I've seen some shady people get hired(Drug addicts/ex cons)

There are newer employer reviews for Specialty's Cafe & Bakery
There are newer employer reviews for Specialty's Cafe & Bakery

See Most Recent

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