Sport Chalet - Polarizing | Glassdoor
There are newer employer reviews for Sport Chalet
There are newer employer reviews for Sport Chalet

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Helpful (1)

"Polarizing"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

I have been working at Sport Chalet full-time (More than 3 years)

Pros

You will meet some of the most amazing people working at Sport Chalet. I have never felt community like that in my whole life. The discounts are great as well. The industry believes in use what you sell. Benefits are mediocre at best, but they will get you by.

Cons

The store level management staff is horrendous. There are a few shining examples, but they are few and far in between. Most of the management has not completed any higher education. In fact, most of the store management are lifers and have been promoted through the ranks. This would usually be a good thing, but most of the lifers don't know how to manage their left and right feet. The managers I worked under and did have higher education were smart enough to leave. The management style is all about micromanagement. Employees are not given freedom to express their ideas and are put down if they do.

Advice to Management

Come back to the roots of the company. This is not what our founder had in mind. The company is afloat, but the spirit is dying. Take a hard look at what's going on. The floor employees are your face and voice, take care of them and they will take care of you.

Other Employee Reviews for Sport Chalet

  1. Helpful (2)

    "It's not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sport Chalet part-time (More than 5 years)

    Pros

    -good discount
    -pro deals
    -shop passes to local ski resorts
    -generally pretty flexible when it comes to scheduling
    -good product

    Cons

    -favoritism
    -they've lost sight of what the company stood for...helping customers, providing expert advice and making honest sales
    -they would rather you, as an employee, sell someone a product that is unnecessary than selling what is truly needed to make percentages
    -no raises since 2008
    -management doesn't communicate
    -they expect projects to get done on top of making daily percentages, while cutting/eliminating shifts. Therefore the store and most departments are understaffed

    Advice to Management

    Remember the core values of the company. Train management to lead better. Being back the great training clinics for new hires.


  2. "not enough bang for the buck"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pro rated deals on certain items

    Cons

    low pay, benefits not up to par.

There are newer employer reviews for Sport Chalet
There are newer employer reviews for Sport Chalet

See Most Recent

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