Sports Authority - Decent Job nothing special | Glassdoor
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There are newer employer reviews for Sports Authority

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"Decent Job nothing special"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Super easy job and the people that work there are nice

Cons

Pay is not that good and there are unrealistic goals for the stores

Other Employee Reviews for Sports Authority

  1. Helpful (3)

    "Viscous Cycle Creates Horrible Company Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co Manager
    Current Employee - Co Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sports Authority full-time (More than a year)

    Pros

    Did meet some very nice people along the way.

    Cons

    This is a company that preaches excellent customer service, however, does not believe in providing enough payroll for the allotted time it would take managers to properly train their Sales Associates. Not only that but they are constantly cutting payroll during the work week and then scolding Managers when their "CEI" - Customer Experience Index metrics are below acceptable standards.

    Additionally, without the proper training, there is no feeling whatsoever among associates of organization and of true team unity, which in my opinion causes a great deal of resentment, uneasiness and frustration among company employees.

    It then becomes a viscous cycle, as the culture suffers. For the lack of training, coupled with a infinite disorganization and frustration further contributes to poor CEI numbers, which then causes more scolding, giving rise to increased frustration, and so on. This never-ending cycle of negativity, coupled with the impossibility of ever holding anyone accountable for any standard of excellence, in my opinion engenders a dreadful company culture.

    Advice to Management

    Store Managers - Find another job while you're still employed! / District Managers - Too much concentration on metrics. Rather than wasting so much time on conference calls with Store Managers, spend that time meeting with all the associates in your stores. Get their feedback and opinions and find out what is really going on with your deteriorating culture and how to fix it.


  2. Helpful (4)

    "There is a reason why the training department is always hiring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training & Development in Englewood, CO
    Former Employee - Training & Development in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sports Authority full-time

    Pros

    You get to wear jeans every day; some departments have more work/life balance than others; nice people

    Cons

    Mediocre pay; little meaningful career development opportunities; two straight years of negative sales; Management now cutting costs wherever possible to keep company afloat; management doesn't care that people are quitting

    Advice to Management

    Management fully understands they have a problem retaining top talent but aren't interested in fixing it. Sales are so low that they are focused on keeping the business open and prepping for sale, so employee happiness isn’t at the top of the totem pole. Instead of focusing on why people are leaving, they choose to look at how many people are being “promoted,” though they’re promoting people with little applicable experience into non-entry level positions. I guess if you’re looking for a career move, TSA can help you get there, but once you’re there, there is no structure in place to help you be successful. Therefore morale tanks and new and old employees hate working there. In the past year, the training team has lost more than 50% of its team, including management, all people with extensive backgrounds, yet the department leadership sees no problem with losing that many people—this same scenario is happening across the company, not just in training. Current training leadership has little to no prior training, project, or management experience, so everything they do is trial and error at your expense. They do not value any of your experience prior to working with TSA nor your opinion (unless you agree with them), so you literally start from ground zero. Unless you came from the same background as leadership (merchandising, Target, or the same colleges), it will take years and countless hoops for you to be valued. They fully understand that external hires come in at higher pay and don’t see a problem in that, and they claim to pay competitively. If you're desperate for a job, it's better than nothing, but I would never suggest this company to a friend. My advice to management is that they need to structure the company to be successful, and that starts from the top down. If you don’t bring in experienced leadership and a blend of talent, you can never turn around a company of that size through trial and error. I feel bad for whatever company purchases TSA. The only reason why I don't hold Darrell Webb accountable is because I understand the purpose why he was brought in, and it wasn't employee retention--that would be the job of HR.


There are newer employer reviews for Sports Authority
There are newer employer reviews for Sports Authority

See Most Recent

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