SpotOn - Great product and good energy | Glassdoor
There are newer employer reviews for SpotOn
There are newer employer reviews for SpotOn

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Helpful (4)

"Great product and good energy"

StarStarStarStarStar
  • Career Opportunities
Current Contractor - Anonymous Contractor
Current Contractor - Anonymous Contractor

I have been working at SpotOn as a contractor

Pros

Good product, great CEO's, lots of help from top management, ability to work from home if in sales and make own hours

Cons

technical difficulties with product, very little training, little advertising and inbound marketing

Other Employee Reviews for SpotOn

  1. Helpful (3)

    "Great Company to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SpotOn full-time

    Pros

    This company is truly a great company to work for- I have worked for many different processing and marketing firms before but spot on is different- working for spot on is now work but is build your future dreams with family

    Cons

    I have no cons for this company

    Advice to Management

    non

    SpotOn Response

    Nov 21, 2017 – HR

    Thank you so much for your review. We are happy to hear that you are excited and confident we can provide you with the best products and services to set you up for success. Good luck in the field!


  2. Helpful (2)

    "How is the rating so high… Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SpotOn full-time

    Pros

    Free snacks I guess?
    Commuter Benefits
    Basic insurance

    Cons

    False promises, under delivers and terrible management. Operational processes needs massive assistant and revamp. The product itself needs massive assistant. The executives have no clue about how to run a business. Can’t even figure out their mission as a company. No transparency, ask anyone working there about how the company performances are and more than likely they won’t even know. They are building a sales engine by just trying to get anyone they can to just sell the product or processing. No one is properly trained and the whole process from sales to post sales is just a disaster. There are new hires roughly every month and people leave just as quickly. The rating on glassdoor poorly reflects on how it really is on this company...

    Way below average pay for where they are located(SF). No option to negotiate either.
    There’s a valid reason why people don’t stay for more than 6 months. There is no growth perspective in this company, rallies itself as a startup with bunch of opportunities but holds no values close to it. Feels very old fashioned and corporate with outdated policies but wants to keep priding themselves as a hip young startup. You’ll be micro-managed and everyone just pretends that they are happy until you really talk to them. Only like 10% of the company actually knows the product well enough to support it. People working here would absolutely jump ship to another opportunity when given the chance.

    Sales is ran by arrogant, obnoxious, and immature individuals. Overhearing about how they sell the company is cringe worthy and despicable. They have an entire recruitment team dedicated to just recruit sales agents and they all just have a quota to hit so it's quantity over quality for them. This in returns gets sales reps who have no idea what they are selling. Support is using outdated technology to support hundreds of incoming inquiries, more than half of them are under trained and can’t fully support the needs of the clients. They have built an internal CRM tool but its mediocre at best. Those engineers could easily be put to better use because the tool can just be replaced by a third party system that would do the job much better. Do you research before consider working here.

    Advice to Management

    Relook into how your operational processes are. Relook into how you value your employees. You preach about how much you care and stuff but don’t provide the value for them. Look at what's happening. People are dropping like flies. All the superficial celebrations won’t contribute much to what people really want; a decent pay and an environment that they feel like they are getting something out of it and feel valued. It seems like all you care about are sales and your own well being and not really investing into your employees. There’s a clear reason why people leave so quickly. They only work here because they had no other choice. Once an option opens up to them, they’ll leave in a heartbeat and I’m sure you’ve already seen a few and should expect a few more.

    SpotOn Response

    Dec 6, 2017 – HR

    Thank you for your candid feedback. Please know that we read each and every one of these, and are always seeking ways to improve the overall direction of the company as well as implementing a lot of... More

There are newer employer reviews for SpotOn
There are newer employer reviews for SpotOn

See Most Recent

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