Sprinklr - Toxic burnout culture, no structure or processes, big egos and faux “family” party line. | Glassdoor
  1. Helpful (40)

    "Toxic burnout culture, no structure or processes, big egos and faux “family” party line."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sprinklr full-time for more than 4 years

    Pros

    - Great product that could change the industry - Some amazing people amidst all the chaos - Exposure to global brands and big logos Like so many, I came to work for Sprinklr because of the product and vision. It’s truly one of the best out there on the market and has the potential to change customer experience in a big way. And the vision to connect experiences so global brands can have a singular view is so powerful....

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    Cons

    - Reputation of hiring people for one job, then walking in to find your role has completely changed from what was sold in the interview - Many past employers bond over PTSD (Post Traumatic Sprinklr Disorder), the “gaslighting” experience and how this company made them doubt their abilities, intellect and basic competency (even with years of former experience at impressive companies) - Toxic, abusive work culture. From...

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    Advice to Management

    Truly commit to a culture of change, starting at the top. Get coaching for leaders in repairing toxic behaviors and how to lead from a place of accountability, compassion and effectiveness. Stop hiring and encouraging narcissism in leadership. Leaders should be of service, truly care about people and be willing to stand up for what’s right. Realize that passionate “devoted” long term staff with revolving newer...

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    Sprinklr2019-03-08
  1. Helpful (2)

    "5 Years at Sprinklr and I've Never Been More Excited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time for more than 6 years

    Pros

    Maturing, stabilizing, scalable. Platform is the best. Customer success stories are expanding. Caliber of new hires is high. Strong leadership is well aligned.

    Cons

    Market is still immature... lots of educating to do.

    Advice to Management

    4DX. Live it! #DoLessBetter.

    Sprinklr2019-04-18

    Sprinklr Response

    April 26, 2019Chief Culture and Talent Officer

    There's never been a better time to join Sprinklr... and the best is yet to come. It's exciting to hear that you've seen Sprinklr evolve for the better over the last few years. Thanks for being a part of the Sprinklr family. Diane K. Adams Chief Culture and Talent Officer

  2. Helpful (2)

    "Great People and Great Technology = Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Leader in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time for more than a year

    Pros

    Sprinklr's leadership team continues to get better and better and this company is in great shape to take full advantage. - Defined culture and employees are aligned to it - Truly a platform company in a point solution world - Mature and seasoned execs that have installed great processes and rigor - Selling to old guard and new guard customers - Sprinklr is solving business problems; not just IT problems - Incredible...

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    Cons

    Typical of any "gangly teenager," Sprinklr experiences some of the common growing pains of companies in this stage -- not always enough resources.

    Advice to Management

    Stay focused on being the most loved software company and hiring great people, things will continue to fall into place.

    Sprinklr2019-05-13

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