Sprint - Great company to work for. | Glassdoor
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There are newer employer reviews for Sprint

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Helpful (1)

"Great company to work for."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Consultant in Mentor, OH
Current Employee - Technical Consultant in Mentor, OH
Recommends
Positive Outlook
Approves of CEO

I have been working at Sprint full-time (More than 3 years)

Pros

Great pay and benefits. Opportunity to advance is very high. Upper management are mostly people who have worked their way up and can relate to other employees.

Cons

Customer satisfaction surveys are much more difficult for technicians when everyone we deal with is already frustrated at some level. These surveys are a 1-5 rating, anything below a perfect 5/5 is failure and marks against you.

Advice to Management

I cannot wait until network vision happens. Whats the point of unlimited data use if I can't get service most places that are supposed to be covered.

Other Employee Reviews for Sprint

  1. "I learned to be more responsible and to work hard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Worth, TX
    Former Employee - Customer Service Representative in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 3 years)

    Pros

    Very good benefits and able to move in the company if you work hard.

    Cons

    Having to sell things that you feel are not good enough for the customers and being reprimand.

    Advice to Management

    none


  2. "Good benefits, lousy working environment due to commission structure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Henderson, NV
    Former Employee - Sales Associate in Henderson, NV
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time (Less than a year)

    Pros

    Good benefits for employees by providing free cellular service to the employee and reduced cost plans for their friends and family.

    Cons

    As a sales consultant you live and die by who walks through the door. Makes it hard to really build any meaningful relationships with those you work with because everyone seems ready to stab you in the back to make a sale and steal a customer.

    Advice to Management

    Upgrade the point of sale system in the stores. Way too complicated and I could tell was based on ancient hardware/software.

There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

See Most Recent

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