Sprint - Loved it, wished I never left | Glassdoor
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There are newer employer reviews for Sprint

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"Loved it, wished I never left"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Lead Consultant in Memphis, TN
Former Employee - Lead Consultant in Memphis, TN
Recommends
Positive Outlook
Approves of CEO

I worked at Sprint full-time (More than 5 years)

Pros

Great pay, great schedule, wonderful co-workers and customers

Cons

no room for growth (in my district), no real communication about how the market is doing, it is more than just numbers. In order to get the best our of your people, you have to understand that they are, in fact, people.

Advice to Management

closely evaluate every aspect of retail. Far too often there is a disconnect between upper management and the sales floor.

Other Employee Reviews for Sprint

  1. Helpful (1)

    "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Wichita, KS
    Former Employee - Retail Sales Consultant in Wichita, KS
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Autonomy to make sales decisions and implement your own sales strategies. Plenty of product training to ensure that you understood what was being sold and how to sell it.

    Cons

    Company caps sales attainment multipliers and minimizes the amount of potential commission. More emphasis should be placed on rewarding high performers.

    Advice to Management

    Need to use more reward feedback strategies to maintain team moral and boost productivity


  2. "Good Retail Job - wish there was a 3.5 star rating."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Retail Consultant in Cleveland, OH
    Former Employee - Lead Retail Consultant in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 3 years)

    Pros

    Free cell phone, good discounted plans for friends/family, fair management in most stores, quotas are attainable, good commission structure

    Cons

    weekends and holiday hours (but that's par for retail), the network is in disarray and has been for years leading to angry customers, no communication between phone CSRs and retail, it's almost like they are two different companies running with separate rules and regulations.

    very hard to move up to other departments if you are not pre-selected prior to the interview process.

    Advice to Management

    let the right and left hands work together. too often, phone csrs send customers to the retail stores with empty promises.

There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

See Most Recent

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