Sprint - Call center woes | Glassdoor
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There are newer employer reviews for Sprint

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"Call center woes"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Representative in Fort Worth, TX
Former Employee - Technical Support Representative in Fort Worth, TX
Recommends
Negative Outlook
Disapproves of CEO

I worked at Sprint full-time (More than 3 years)

Pros

Decent benefits, probably spent 20% of the time off the phones.

Cons

Supervisors able to get away with anything. Very distracting sometimes.

Other Employee Reviews for Sprint

  1. Helpful (1)

    "Great managers and work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Salt Lake City, UT
    Former Employee - Retail Sales Consultant in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Salary and commissions well suited for the position. Management was great, felt good to be apart of the team.

    Cons

    Commission structure constantly being altered, usually for the companies benefit.

    Advice to Management

    Consider discussing advancement opportunities


  2. "My experience wih sprint has been amazing i have gotten to do alot of moving aroung and promotions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Services Representative in Charlotte, NC
    Current Employee - Account Services Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 5 years)

    Pros

    there is good benefits , flexiable hours .. pay holidays excessive amt of pto hours.. great commision.

    Cons

    you have to beable to cope with changes, and keep up with daily matrix..flexiable..

    Advice to Management

    customer are always right...

There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

See Most Recent

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