Sprint - Call center woes | Glassdoor
There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

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"Call center woes"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Representative in Fort Worth, TX
Former Employee - Technical Support Representative in Fort Worth, TX
Recommends
Negative Outlook
Disapproves of CEO

I worked at Sprint full-time (More than 3 years)

Pros

Decent benefits, probably spent 20% of the time off the phones.

Cons

Supervisors able to get away with anything. Very distracting sometimes.

Other Employee Reviews for Sprint

  1. Helpful (1)

    "Great managers and work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Salt Lake City, UT
    Former Employee - Retail Sales Consultant in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than a year)

    Pros

    Salary and commissions well suited for the position. Management was great, felt good to be apart of the team.

    Cons

    Commission structure constantly being altered, usually for the companies benefit.

    Advice to Management

    Consider discussing advancement opportunities


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Charlotte, NC
    Current Employee - Customer Care Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    I love working for this company. This is a great place to work.

    Cons

    The system sometimes crashes on us.

    Advice to Management

    more incentives are needed

There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

See Most Recent

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