Square - Great employer but.. | Glassdoor
  1. Helpful (9)

    "Great employer but.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Representative 
    Neutral Outlook
    Disapproves of CEO

    I worked at Square full-time for more than a year

    Pros

    The benefits of this company are nothing short of fantastic. 4 months paid maternity/paternity leave, open PTO, and much much more. It's a very cutting edge company to work for. The compensation is also quite good.

    Cons

    While it is a lot of fun to work for Square, it sometimes feels like being in high school. Also there really isn't a lot of transparency in regards to upward mobility. Tons of possibilities are discussed but the odds of moving up are pretty slim, especially in a supporting role. The work for a supporter as to be expected is highly repetitive and can wear you down pretty quickly. Different departments in the company kind of expect support to handle the messes they create without telling us how to confidently or correctly troubleshoot some customer issues.

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    Square2016-12-12
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Advocate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    Great culture and health benefits

    Cons

    Difficult customers, staggered work schedule

    Square2020-02-12
  2. "Smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Engineering Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Square for less than a year

    Pros

    Good food, people are sharing knowledge in general

    Cons

    too many meeting, not enough time to work, always playing catchup

    Square2020-02-15

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