Staples - Used to be great, now not recommended | Glassdoor
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There are newer employer reviews for Staples

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Helpful (2)

"Used to be great, now not recommended"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager in Sacramento, CA
Former Employee - General Manager in Sacramento, CA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Staples full-time (More than 5 years)

Pros

There are great benefits, even for part time associates. Schedules are flexible. Worked with great people at the store level. Have great training programs, if you have the time to use them.

Cons

Expectations for sales categories too high compared to the amount of salary offered to associates.
Too big of a focus on sales to the exclusion of the things that actually make a profit. While benefits are great, salaries are low. Not enough time given to train people adequately to perform to the level that is expected

Advice to Management

Listen to your people more. Set realistic expectations and reward associates for making goals. Move back to a customer focused environment. Make sure you actually spend time in stores helping store managers and staff, not just coming in to make sure you look perfect then sweep out.

Other Employee Reviews for Staples

  1. Helpful (1)

    "Sell Easy Tech or your done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Portland, OR
    Current Employee - General Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples full-time (More than 5 years)

    Pros

    Good Benefits, Good training program for associates, Great bonus potential

    Cons

    Not the office supply superstore anymore. Focus is all on market basket and East Tech. Took away the general manager yearly stock.

    Advice to Management

    Spend more time in stores and actually help the store be successful


  2. "Copy Center Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Center Associate in Port Charlotte, FL
    Current Employee - Copy Center Associate in Port Charlotte, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than 5 years)

    Pros

    Not the worst retail job you could ever had; they have been extremely flexible with my graduate school schedule.

    Cons

    It's retail. Most customer's suck, and according to management the customer is always right.

    Advice to Management

    My biggest piece of advice is to praise your employees more; I NEVER hear any praise to anyone in my store!

There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

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