Staples - mehhh it's ok | Glassdoor
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There are newer employer reviews for Staples

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Helpful (1)

"mehhh it's ok"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - EasyTech Associate in Greensburg, PA
Current Employee - EasyTech Associate in Greensburg, PA
Doesn't Recommend
Negative Outlook

I have been working at Staples part-time (More than a year)

Pros

Pros are obviously the flexible hours and most of the people I work with.

Cons

if customers do not buy ESP (extended service plans) we as techs get yelled at. Just recently our Sales Manager made the techs sign a contract that stated if we don't almost constatly make 7% then we will get fired.

Advice to Management

Get off your but, and do more sales, also encourage the rest of the associates (OS, front end, and CPC) to sell plans as well, STOP breathing down the Tech's necks.... you want us to do our job, then back off and let us do it, don't badger us about not making 7%, every single week when we have not had that many sales, and if you see for yourself that the customer does not want to buy.

Other Employee Reviews for Staples

  1. "Resident Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Easy Tech in Clearwater, FL
    Former Employee - Resident Easy Tech in Clearwater, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Staples part-time (More than a year)

    Pros

    Co-workers were always supportive. Gained lots of experience in computer repair from this job. Part-time associates get health benefits.

    Cons

    Very high sales pressure for low pay. Terrible commission structure hardly worth the extra effort, company is more concerned with selling services than truly helping customers with their machines. Very stressful work environment.

    Advice to Management

    Paying a computer technician minimum wage is a slap in the face. Pay your techs better any maybe employees will want to stick around.


  2. Helpful (1)

    "Great Staff, but terrible customers at Brookline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brookline, MA
    Former Employee - Sales Associate in Brookline, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Staples part-time (Less than a year)

    Pros

    Staff is fantastic, including manager.
    meet some fantastic artists/local stars
    Flexible hours

    Cons

    people will make our break your day
    pay was terrible
    commute was awful

    Advice to Management

    Please look at keeping staff who are pregnant off work because one of the workers who was pregna nt was very testy/moody to staff and customers as well.

There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

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