Staples - Overall great company with good people | Glassdoor
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There are newer employer reviews for Staples

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Helpful (1)

"Overall great company with good people"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Coordinator in Orlando, FL
Former Employee - Sales Coordinator in Orlando, FL
Recommends
Positive Outlook
No opinion of CEO

I worked at Staples full-time (More than a year)

Pros

Culture,Staff, Flexible hours, Assignments, Pay

Cons

None, None, None , None, None

Advice to Management

Keep up the good work

Other Employee Reviews for Staples

  1. "Good place to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Easy Tech Expert in Chicago, IL
    Current Employee - Easy Tech Expert in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 5 years)

    Pros

    benefits, opportunity to advance, sales incentives, employee discount is decent, flexible hours for part-time employees, great company to learn customer service skills, great first job

    Cons

    varying hours, pay rate for positions, high stress environment, hour cuts but expectations increase, you dont always get breaks due to demands in store

    Advice to Management

    listen to your associates, offer help


  2. Helpful (2)

    "Not A Good Place For Older Workers Needing Real Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Center Associate in Boston, MA
    Current Employee - Copy Center Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than a year)

    Pros

    Lots of them around can transfer from one store to another easily.

    Cons

    Crappy benefits for part timers and that is all they seem to hire these days. In Massachusetts, the home of the Romney required health insurance fiasco, Staples hires for mostly part time so they don't have to offer you health insurance and that coupled with the very low pay you get makes it impossible for you to get health insurance. Management's answer to that issue, get on the state dole [semi-welfare type of insurance].

    In copy and print section customers are allowed to belittle and berate the associates and get away with it cause "we don't want to lose the customer" and "they might call corporate and complain". No they'd rather lose hard working employees.

    CPC associates often find themselves working alone with too much work. Answering phones, checking emails and web orders while doing production and helping people in self-service and ringing up customers at the register. Then when you don't ask a print customer about his or her business so you can sell them more printing you are looked at as if you are not doing your job.

    They used to have a half decent bonus program for CPC associates, which if your shop made it's numbers (sales goals) you could count on an extra $30 to $80 per month, but they did away with that and now you get "rewards points" that you can use to buy things you don't want or need on a specific website. Most of the nice items would require a lot of points to purchase too.

    With the exception of my fellow store associates I have not found Staples a good place to work at all.

    Advice to Management

    Pay CPC associates better and back them up when a customer gets out of control because they "can't have it now" or they don't like the cost etc. etc.

    Store employees should have the same holidays as the corporate employees and if they work on those days they should get time and a half or get another day off with pay.

    Health insurance for part timers too.

There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

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