Staples - My times at Staples | Glassdoor
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There are newer employer reviews for Staples

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"My times at Staples"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - District Sales Manager in New York, NY
Current Employee - District Sales Manager in New York, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at Staples full-time (More than a year)

Pros

Good upward mobility if you are willing to move
Company keeps up with business trends and changes accordingly
Solid, sustainable business model

Cons

If you're in a non-revenue producing division, the changes might affect you negatively (but that happens at any company)

Advice to Management

More anonymous feedback from employees through surveys etc.

Other Employee Reviews for Staples

  1. Helpful (3)

    "Worst sales experience in all my 20+ years of selling!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Stamford, CT
    Former Employee - Account Manager in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples full-time (Less than a year)

    Pros

    good benefits; sales training was excellent.

    Cons

    Poor planning; poor customer service; poor sales managers which didn't have the ability to manage and/or execute experienced sales team! The relationship between the various sales teams throughout the company was very poor; at times we were selling to the same customer the same services and management never resolved these issues. Sales would sell a service and then without the client’s knowledge another sales team would come into to manage the sales process. Management stated they cared about customer service, but from my experience with situations where client satisfaction mattered, management always cared more about Staples bottom-line and not the customer’s satisfaction!


  2. "Too many conflicting demands and not enough hours in the week to get them done."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Modesto, CA
    Former Employee - General Manager in Modesto, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Staples full-time (More than 5 years)

    Pros

    Successful company, which I have no doubt will continue to out grow it's peers.

    Cons

    Trying to be everything to everyone, while continuing to cut support staff. Trying to run the business via the check list, audit, survey, inspection, review, etc, etc, etc. Spent so much time check listing there was no time to run my store.

    Advice to Management

    Cutting the issues which make our store hard to run, doesn't mean eliminating more people in corporate. It should mean automating the checklists, so you take demands off our plate and leave us time to run our stores.

There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

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