Good benefits and pay, but poor leadership and culture - Customer Service StarHub Employee Review

Strong knowledgeable leadership and open atmosphere.

I really can't think of any, I enjoyed my time there.

- they pay your salary on time - there are a lot of good people here - not much more to add here

It's really hard to work at this company when you're senior manager level and below. AVP and higher, it's fine because you just blame your direct reports. Most organizations are a pyramid structure with a good foundation, but you can think of this organization like an inverted pyramid. There are more upper management people, than people who actually do the operations. As a bottom feeder, you get constantly blamed by upper management for not doing your job well and project delays. It's really hard to do your job with so many issues. - Teams are operating at a skeleton crew because HR can't hire people who want to work at such a company - Processes are a mess with no documentation, half the time you're working off a shared folder of someone who left before you arrived - Everyone is being tasked with doing a million things