StarHub - Demanding job requirements but friendly working environment. | Glassdoor
There are newer employer reviews for StarHub
There are newer employer reviews for StarHub

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"Demanding job requirements but friendly working environment."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Service (Mobile) Operator - Starhub in Singapore (Singapore)
Former Contractor - Customer Service (Mobile) Operator - Starhub in Singapore (Singapore)
Recommends
Positive Outlook
No opinion of CEO

I worked at StarHub as a contractor (Less than a year)

Pros

Friendly working environment with young adults
Detailed training before actual handling of calls
good pay and incentives esp working during PH

Cons

People who worked longer always felt like they had the upper hand, job requirements were demanding, due to technical difficulties during time of employment, working hours were extended to late night.

Advice to Management

Take into consideration the welfare of the staff, it was very segregated among people who worked longer and people who just started working, it felt very hard to blend in initially.

Other Employee Reviews for StarHub

  1. "customer care consultatant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Care Consultant in Singapore (Singapore)
    Current Contractor - Customer Care Consultant in Singapore (Singapore)
    Neutral Outlook
    No opinion of CEO

    I have been working at StarHub as a contractor (Less than a year)

    Pros

    Per hour remuneration was not bad.

    Cons

    Long hours, shift work, tiring to handle unreasonable customers.


  2. "Quite good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Runner
    Former Employee - Mobile Runner
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at StarHub part-time

    Pros

    My colleagues are very friendly and easy to work with. They are willing to share their experiences and knowledge as well.

    Cons

    There are times when there are hard to handle customers and that makes the job tricky. But it is definitely a good way to learn how to handle different types of customers.

There are newer employer reviews for StarHub
There are newer employer reviews for StarHub

See Most Recent

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