StarTek - Tenure is the key!!! | Glassdoor
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There are newer employer reviews for StarTek

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"Tenure is the key!!!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Manila (Ecuador)
Current Employee - Customer Service Representative in Manila (Ecuador)
Recommends
Positive Outlook
Approves of CEO

I have been working at StarTek full-time (More than 3 years)

Pros

18K basic + 3K allowance for earlier waves.
Leadership seminars for performing agents.
Has referral incentives.
Has GIGs (just like school clubs)

Cons

The basic salary for most of the reps hired today is just 14K.
Once you reach the ceiling salary w/c is 18K, you'll no longer qualify for the OPR (annual increase)
There are no incentives like attendance bonus.

Other Employee Reviews for StarTek

  1. "Customer Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Can learn alot about yourself and people who you either deal with on the phone or at the center. Learn to follow everything to a T, enjoy being monitored and always on time to the minute.

    Cons

    Tedious, repetitive work. Told when to say, how to say etc.

    Advice to Management

    Stop the favoritism. People notice and it's hurtful.


  2. "Startek Global Business account review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Business Call Center Representative in Manila, Manila (Philippines)
    Former Employee - Global Business Call Center Representative in Manila, Manila (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at StarTek full-time (More than a year)

    Pros

    Excellent training, good facilities good screening process

    Cons

    schedules are always chantging improve manpower

    Advice to Management

    Train supervisors and be more aware of employees concerns

There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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