StarTek - Worked as a customer service representative | Glassdoor
There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

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Helpful (1)

"Worked as a customer service representative"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Mansfield, OH
Former Employee - Customer Service Representative in Mansfield, OH
Recommends
Positive Outlook
No opinion of CEO

I worked at StarTek full-time (Less than a year)

Pros

Teamwork is high and expected

Cons

Turnover is high because training is always completed before the employee can do the job

Advice to Management

Encourage all CSR's and their management team to support that CSR when there are problems

Other Employee Reviews for StarTek

  1. Helpful (1)

    "Very Bad Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at StarTek full-time (Less than a year)

    Pros

    Get hired quick, has benefits

    Cons

    No support, not enough training, being lied to and expected to lie to customers.

    Advice to Management

    Get people in Management that know how to train and talk to people instead of lying.


  2. Helpful (2)

    "Poor Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cincinnati, OH
    Former Employee - Sales in Cincinnati, OH
    Doesn't Recommend
    Disapproves of CEO

    I worked at StarTek full-time (Less than a year)

    Pros

    Felt at first there was alot of potential for career advancement. This is not the case. They talk a good talk and keep everyone at a very low pay to make a pretty penny for the company, slave drivers.

    Cons

    First Payroll check NSF'd and took 2 weeks for Startek to correct it on top of reimbursing me my bank fees. Every day I would see a flash on the trainers computer that someone in the company had quit or had been fired. Very Very high overturn, will never recommend this co. to anyone. Awful pay, just above minimum wage

There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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