StarTek - The position and benefits were satisfactory, but the base pay was too low. | Glassdoor
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"The position and benefits were satisfactory, but the base pay was too low."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

I worked at StarTek full-time

Pros

Extensive training, benefits and you work from home.

Cons

Hourly base salary is too low.

Advice to Management

Provide more advancement opportunities.

Other Employee Reviews for StarTek

  1. "Great place to work getting started in IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alexandria, LA
    Current Employee - Anonymous Employee in Alexandria, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at StarTek full-time (More than a year)

    Pros

    The atmosphere in the IT department is very team oriented. If I ever had an issue that I needed advice on all I would have to do is send a message to a neighboring call center tech and they would offer advice on how they resolved the issue in the past. I was able to gain lots of desktop support experience in a short amount of time.

    Schedule is very flexible and as IT there is no direct manager on site. Manager/Supervisor direction is very minimal. You are given a task and due date and it's up to you on how you get it done and when you want to tackle the project. So long as you put in your time and get the work done leadership is very happy.

    Cons

    Pay scale on the low end in my market.

    This review is for the IT dept only. Other departments may have different environments.

    Advice to Management

    Advice to IT Management - Invest in your people and allow them to expand their knowledge base.

    Keep up the good work.


  2. Helpful (4)

    "Complete Joke - No Direction - No Leaders - No Outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Cincinnati, OH
    Current Employee - Anonymous in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at StarTek full-time (More than a year)

    Pros

    Medical benefits were at least standard, management pretends to care but secretly does not.

    Cons

    There is no room for personal growth. Company refuses to entertain better and more efficient ways of doing business. Industry best practices are not adhered to, and they are only concerned with covering themselves legally. You do get PTO but it's very little, when on salary you are expected to be available 100% of the time.

    Cult-like atmosphere, those that assimilate will do well, those that vocalize their opinions are targeted for termination. Management takes great delight in targeting employees, and slapping the hand of anyone who dares to care about a workers opinion or feelings.

    Advice to Management

    Consider opening yourself up to feedback. Do not make ridiculous agreements with clients. Respect employees personal lives. You shouldn't pry into why employees are sick. Don't make threats and intimidate employees into submitting to ludicrous points of view that do nothing to move your business forward. Stay out of the rumor mill. Your management......act like it. Do not promote imbeciles with no management experience w/out providing oversight and accountability into their actions.

    Adhere to your own policies regarding interviews. All qualified candidates must be interviewed.


There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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