Starbucks - great company - needs work internally | Glassdoor
There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

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Helpful (3)

"great company - needs work internally"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator in Seattle, WA
Current Employee - Coordinator in Seattle, WA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Starbucks full-time (More than 10 years)

Pros

The mission statement is what keeps the company desirable.

Cons

Too many chiefs and not enough indians. Inequalities in pay and bonus. Partner Relations team has no soul/is a figure head. Managers are external hires who hire externally. The new hires are promoted faster and more often than the long term partners. Too many senior positions posted which eliminates internal growth and advancement opportunities for long term partners. Less coffee and more cream.

Advice to Management

Job titles need to be updated based on the standard of industry. Using generic job descriptions only cheats the partner pay equity and results in burnout and dissatisfaction. If a long-term partner leaves, ask why and show sincere concern to address the issue. But in a majority of cases, the problem are the dept. managers and partner resource generalists. To Howard, encourage/demand managers to promote from within, there are plenty of partners who have experience and formal education.

Other Employee Reviews for Starbucks

  1. Helpful (1)

    "This is the only company I have ever worked at that truly evolves around its mission statement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Wichita, KS
    Current Employee - District Manager in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 8 years)

    Pros

    Work-life balance, diversity, high quality training, some of the brightest minds in the work place, innovative, respect and dignity.

    Cons

    No managing partner opportunities available.

    Advice to Management

    Create more long term potential in your high performing management partners who are not relocatable by offering a managing partner incentive.


  2. Helpful (1)

    "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Springfield, IL
    Former Employee - Shift Supervisor in Springfield, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than 5 years)

    Pros

    Health benefits, 401k, vacation time. Tuition reimbursement.

    Cons

    Shift supervisor is basically an underpaid assistant management position. Must be available for 40 hours but lucky to get 34 hours. Upper management lacks leadership and rules seem to change every 6 months.

    Advice to Management

    Be a little bit more open to the baristas and retail employees. Plus training of new employees needs to be improved.

There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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