Starbucks - great company - needs work internally | Glassdoor
There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

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Helpful (3)

"great company - needs work internally"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator in Seattle, WA
Current Employee - Coordinator in Seattle, WA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Starbucks full-time (More than 10 years)

Pros

The mission statement is what keeps the company desirable.

Cons

Too many chiefs and not enough indians. Inequalities in pay and bonus. Partner Relations team has no soul/is a figure head. Managers are external hires who hire externally. The new hires are promoted faster and more often than the long term partners. Too many senior positions posted which eliminates internal growth and advancement opportunities for long term partners. Less coffee and more cream.

Advice to Management

Job titles need to be updated based on the standard of industry. Using generic job descriptions only cheats the partner pay equity and results in burnout and dissatisfaction. If a long-term partner leaves, ask why and show sincere concern to address the issue. But in a majority of cases, the problem are the dept. managers and partner resource generalists. To Howard, encourage/demand managers to promote from within, there are plenty of partners who have experience and formal education.

Other Employee Reviews for Starbucks

  1. Helpful (1)

    "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in New York, NY
    Current Employee - Shift Supervisor in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Starbucks part-time (More than 5 years)

    Pros

    Great benefits and engaging job.

    Cons

    Job is repetitive with little need for creative thought and minimal room for advancement except for those willing to make significant personal sacrifices and engaging in unethical alliances and deceitful behavior.

    Advice to Management

    Focus on walking the talk and actually leading by guiding principles and company mission. There is the obsession with achieving numbers at all costs even at the expense of the company's long term financial success and certainly at the expense of employee growth. This company is at risk of a dramatic downturn in the next 5 to 10 years.


  2. "Gets old after a while"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Barista in Seattle, WA
    Former Employee - Lead Barista in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Nice people but management makes it unbearable

    Cons

    There needs to be a change with the hierarchy

    Advice to Management

    Treat your staff better


There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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