Starbucks - Starbucks is a great company with excellent benefits if you find a store with a supportive manager. | Glassdoor
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There are newer employer reviews for Starbucks

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"Starbucks is a great company with excellent benefits if you find a store with a supportive manager."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Barista in Commack, NY
Current Employee - Barista in Commack, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at Starbucks full-time (More than 5 years)

Pros

Flexible hours, excellent benefits, free drinks 30 mins before work, while at work and 30 mins after work, free pound of coffee or tea per week and 30% off everything all the time.

Cons

Some managers could you some training, as some are hired off the street and aren't familiar with Starbucks mentality.

Advice to Management

Work on the floor as a barista more often to get a picture of working in our shoes, double check the weekly schedule to make certain that baristas aren't closing at midnight and then opening the next morning at 4:30am.

Other Employee Reviews for Starbucks

  1. "Starcups"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Madison, NJ
    Former Employee - Barista in Madison, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    I like the smell when I enter a Starcups store and they offer healthcare to part time employees.

    Cons

    It's a mega corporation and they offer crappy wages for entry level employees.

    Advice to Management

    Reduce prices by about 40 percent. Reduce salaries of upper level management by about 40 percent. Drop the ridiculous high-end coffees from obscure places...nobody cares about coffee that comes from Timbuktu.


  2. Helpful (2)

    "Great co-workers, infuriating customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Summit, NJ
    Former Employee - Barista in Summit, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    The product (coffee) is both high quality and interesting, and Starbucks has frequent paid training sessions to learn more about it.

    "Baristas" get treated with more dignity and respect than most other food service jobs.

    All employees get healthcare and a 401(k), very rare for low-level jobs.

    Cons

    Like any customer service job, the customers are the worst part. Starbucks trains its regulars to feel comfortable ordering any and every possible variation to their drinks, and customers abuse this privilege. You will frequently receive orders like a "venti soy vanilla chai, 2 pumps vanilla, 3 and-a-half pumps chai, 190 degrees, light foam, with cinnamon topping", and the customer will demand the whole thing remade if anything is slightly off. Unlike other stores, at Starbucks you are expected to obey the customer's every whim, no matter how ridiculous.

There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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