Starbucks - Great company but going through growing pains. | Glassdoor

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There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

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Helpful (5)

"Great company but going through growing pains."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Brand Manager in Seattle, WA
Former Employee - Senior Brand Manager in Seattle, WA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Starbucks full-time (More than 8 years)

Pros

People are amazing, passionate about coffee and genuine. The brand is strong and unique, nothing like it. Howard Schultz, is a visionary and inspirational leader. Not typical to have the founder to be present and involved at a Fortune 500 company.

Cons

Very top heavy organization. Decision-making only at the president level. Very hierarchical and political. Focused too much on career or school pedigree and not on potential in employees.

Advice to Management

Need to trust middle management, provide more responsibility, hire more junior people, and bring back entrepreneurial culture.

Other Employee Reviews for Starbucks

  1. "Great COMPANY, terrible management DEPENDING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Weekly tips, great benefits, free pound of coffee a week, free drinks on breaks, if you love coffee here it is!

    Cons

    Long hours, this job will become your life if you are a Supervisor or up and don't stop it, store managers can sometimes be terrible

    Advice to Management

    PLEASE take a look at the lower ranked stores. Most Partners are too afraid of their Managers too ever file a complaint to Corporate and can end up suffering under terrible work conditions. Many of us actually want to follow Policy but when our Managers refuse to even stick to the rules, it is extremely hard for us to. When anything goes wrong with a DM or RM coming to take a look at the store, managers usually don't take direct blame and put it onto the Supervisors after they leave. Please PLEASE look deeper into your stores.


  2. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Riverside, CA
    Current Employee - Store Manager in Riverside, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Team atmosphere, customers, unlimited coffee, good benefits. Promotional opportunities available based on results and abilities, not politics. Flexible hours.

    Cons

    As with all retail labor constraints. Demanding job with limited resources. Technology is behind other retailers. Develop closer relationships with store team and do not develop close knit relationships with peers or management outside of the store, which does not allow for support or trust.

There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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