Starbucks - Great place to work at | Glassdoor
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There are newer employer reviews for Starbucks

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"Great place to work at"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Starbucks part-time

Pros

fun environment, mostly friendly customers

Cons

Customers can get pretty anal about their drinks

Other Employee Reviews for Starbucks

  1. "Flexible hours, poor labor deployment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Encinitas, CA
    Former Employee - Barista in Encinitas, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Great benefits and flexible hours makes Starbucks a great place to work if you're in need of a second job or something to juggle around school. Free pound of coffee or bag of tea once per week is nice, too. High energy, sixth-sigma work environment means you'll never have downtime, which is great for high-energy individuals.

    Cons

    The job is completely set up to churn employees as fast as possible. Consistently runs a skeleton crew, meaning you are always understaffed. Management and corporate fails to realize that the amount of money it costs to hire an additional person each day during peak hours is easily made up for in customer churn. QASA, the health code playbook, is a complete nightmare, which is a collaborative list of the most stringent health standards for every state used as Starbucks's doctrine. This would be fine with proper staffing, but this is never the case. If you score below a 90% on this random inspection, your manager goes on probation, meaning you are now down a manager for several days as the store is reevaluated. If the next inspection is below a 90%, the manager is fired, leaving you without leadership and making the job even more stressful. Surveys, printed on receipts, determine your store's "rank" against other stores. Anything less than a 5 out of 5 on this Likert scale is considered detrimental and your store is scrutinized on sample sizes less than 5 every month.

    Playbook is a joke, which makes people have one task instead of being able to help wherever they need. Drive-thrus only add to the confusion, frustration, and chaos since they were an afterthought to compete with establishments that have had time to think them through for decades.

    Advice to Management

    Listen to your employees and realize your corporate loyalty is a complete illusion constructed by people willing to fire you for almost no reason at all. There is a difference between running a tight ship and running morale into the ground. Don't let district managers pressure you based on n=3 surveys and because you went over $20 a week in labor to get that extra item on QASA done. Life is too short to be treated like this by anybody.


  2. "Barista of 6 months"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    supportive company, great benefits for part time work

    Cons

    early early hours and very dependent on co workers for a pleasant environment

There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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