Starbucks - Excellent company for driven, young individuals | Glassdoor
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There are newer employer reviews for Starbucks

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Helpful (2)

"Excellent company for driven, young individuals"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

I have been working at Starbucks full-time (More than 5 years)

Pros

(1) Benefits - Starbucks was one of the first to offer health insurance to it's part time partners and it's a very nice package. Free coffee and tips are a nice plus.
(2) High expectations - Starbucks asks a lot of you. Starbucks thinks you're worth more and they push you.
(3) Mobility - You can work anywhere in the world and moving up is a totally realistic scenario.
(4) Fun - You meet every flavor of person in the world and make new friends everyday. I used to be painfully shy and Starbucks helped me come out of my shell.

Cons

(1) Upper-upper management - Lately it seems like they've had a shift to where they have very short-sighted goals and put a ton of pressure on store managers which then seeps down the ladder to baristas.
(2) Orny customers - Some of them will say very hurtful things and be outrageously demanding but how you handle it will speak volumes to your store manager.
(3) Physically demanding - This job isn't easy by a long shot. You have be prepared to be on the move your entire shift.
(4) Micro-managing - Some district and regional managers don't let store managers lead and they will nag about the most inane things like placement of small objects and signage.

Advice to Management

Trust your store managers. Stop taking foolish risks like LaBoulange and GLS and Playbook. Let your stores flourish on their own.

Other Employee Reviews for Starbucks

  1. "Decent place to work- young culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Friendly co-workers and customers, fast paced and fun.

    Cons

    Lot's of micromanagement- even though there was a system and was supposed to be followed by management it was not!

    Advice to Management

    If you want uniformity and consistency hire managers that follow the company's protocol. Place value on one's education!


  2. "Great moral compass but lacks execution on the local level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than 8 years)

    Pros

    The company is grounded in people-values and tries to promote work-life balance.
    Still better than most QSRs and retail/foodservice opportunities.

    Cons

    Ever-increasing focus on shareholder value instead of staying true to people. Labor has been decreased since the economic downturn and the brunt of the load has been placed directly on the shoulders of salaried store management. The company used to believe that a successful SM could achieve work-life balance in 40-50 hours per week, but the mantra is now "you stay until the work is done".

    Advice to Management

    DO NOT continue moving forward emulating the QSR model! Invest in labor to improve customer engagement and partner knowledge. LEAN application is appropriate in some areas of the business, but not in others. Listen to the hourly partners on what works and what doesn't.

There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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