Starwood Hotels & Resorts - Starwood Hotels and Resorts is a great place to work. The people are great, training is sufficient and opportunities! | Glassdoor
There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

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"Starwood Hotels and Resorts is a great place to work. The people are great, training is sufficient and opportunities!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Reservationist in Austin, TX
Current Employee - Sales Reservationist in Austin, TX
Recommends
Approves of CEO

Pros

The bonuses and how quickly one can move up. The sales conversion is always less than 40% for new agents.

Cons

On Sundays it's difficult for new agents so it can prove to be a bit difficult. I would suggest getting with your supervisor for extra training Mon - Satuday.

Advice to Management

Management is pretty good for the most part, you will always have some managers that hide and others that are the face of the floor.

Other Employee Reviews for Starwood Hotels & Resorts

  1. Helpful (1)

    "It's who you know, not what you know."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Approves of CEO

    Pros

    Overall, the company promotes unity and communication.

    Cons

    If you fall into the wrong department and management doesn't like necessarily your style and it doesn't fit in with the "clique" style, you become an outcast. Regardless of how your department's performance has improved year over year.

    Advice to Management

    Not good with change, the mentality a majority of times is "if its not broken dont fix it", my mentality is " it might not be broken but it can become better", very resistant if Sr. Leadership has been there 15+ years.


  2. "average"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    No opinion of CEO

    Pros

    company encourages you to cross train across different depts. to gain experience

    Cons

    conflict tends to be avoided rather than dealt with

There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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