Starwood Hotels & Resorts - Great Company; Tough Industry | Glassdoor
There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

"Great Company; Tough Industry"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Welcome Desk Agent-W City Center in Chicago, IL
Current Employee - Welcome Desk Agent-W City Center in Chicago, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at Starwood Hotels & Resorts full-time (More than 3 years)

Pros

Great company, especially once you've been with them longer than 1 year. Decent benefits package, 401K, health etc. Nothing too much to complain about. company definitely encourages internal promotions, training and advancement. In fact, I would say most of the time this is preferred rather than hiring outside employees.

Cons

Hospitality is rough; long hours, working holidays, overtime every week, weekends, overnights.

Advice to Management

Good job

Other Employee Reviews for Starwood Hotels & Resorts

  1. Helpful (3)

    "Poor corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Stamford, CT
    Current Employee - Marketing Director in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Hospitality! Great brands! Field organization can be very rewarding.

    Cons

    Current leadership team is in sustain mode taking advantage of the strong talent before them.
    Marketing team lacks leadership. Personalization, blah, blah, blah. The innovation left this company when Barry departed. Starwood became Marriott under the current leadership team rather than differentiating and building upon it's heritage, unique brands. Infighting among top SVP level associates weighs heavily on their teams. Director level executives become the sacrificial lambs. So many unhappy people in Stamford...

    Advice to Management

    Keep telling yourself Starwood is "innovative"


  2. "Love the company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Richfield, MN
    Former Employee - Front Desk Agent in Richfield, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts part-time (Less than a year)

    Pros

    -Growth opportunities
    -Great atmosphere
    -Benefits (discounted hotel rooms)
    -Fun team

    Cons

    -Odd hours
    -Nights and weekends
    -This hotel was going through remodeling so we had to deal with a lot of customer complaints
    -Uniforms were uncomfortable

    Advice to Management

    -Show appreciation to your employees more often


There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

Work at Starwood Hotels & Resorts? Share Your Experiences

Starwood Hotels & Resorts
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or