Starwood Hotels & Resorts - Nice people and good benefits, but disfunctional technical environment | Glassdoor
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Helpful (4)

"Nice people and good benefits, but disfunctional technical environment"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Java Developer in Stamford, CT
Former Contractor - Java Developer in Stamford, CT
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at Starwood Hotels & Resorts as a contractor (More than a year)

Pros

Nice people, good benefits, a gym that was quite handy to deal with stress, relaxed environment. Good pay for the area if not top dollar.

Cons

Technology wise, Starwood is pretty backwards, the technology level is about 15 years behind the times, and not a very good place if you're seeking to learn from the best and brightest. Starwood had a period of extensive outsourcing and it shows, the codebase cannot be compiled without a lot of hacks, employs non-existent standards, obsolete technolgy, and a decade of offshoring has left the code a hideous mess. There is not a lot of training and to make it worse, the offshore personnel can be rather territorial with their knowledge. They will be polite but not overly helpful, and good luck if your task is dependent on offshore co-operation, there will be none unless you escalate the issue up and down the management chain. There is some effort to modernize the code, but the effort is medicore and half-hearted at best. Management is not very engaged, I didn't see my manager for 4 months after I was hired, so had to go it alone with solving my issues of wrapping my head around the technology and terminology. At the end I just left and while I miss the generous paycheck, my outlook in life has improved considerably. Starwood is a depressing and demoralizing place to work if you're a person who prides him or herself in being good with technology.

So in short, go for the outstanding pay (as long as you can last on the job), but don't expect anything but days of endless frustration and zero to none collaboration with your technical co-workers, most of them won't be there long as they're rotated in and out of the country frequently. Collaboration is non-existent, you will often find that your offshore co-workers just stub out your code checkins and not tell you why they did that. Your manager will most likely disappear for weeks and end, never return your e-mails, and seem to hope you'll magically fix everything beyond your control.

Advice to Management

Instill some strong leadership. There needs to be a bit of cleaning house to instill technically-oriented managers who are not afraid of institutional pain to put some teeth into the modernization plans that have floundered for the past few years.

Other Employee Reviews for Starwood Hotels & Resorts

  1. "Guest Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Philadelphia, PA
    Current Employee - Guest Service Agent in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    flexible schedule and easy to request time off

    Cons

    nepotism is very high when it comes to promotions


  2. Helpful (1)

    "Internship Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Approves of CEO

    I have been working at Starwood Hotels & Resorts as an intern

    Pros

    Strong brand recognition and good fringe benefits

    Cons

    Limited compensation and limited exposure to operations


There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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