Starwood Hotels & Resorts - Good | Glassdoor
There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

"Good"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Reservation Sales in Austin, TX
Current Employee - General Reservation Sales in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Starwood Hotels & Resorts full-time (More than a year)

Pros

Good training, good support staff. Managers really focus on making you better. Got great deals for hotels all over the country.

Cons

If a guest called in and needed to do something with their reservation, the only thing you could do was to email the hotel, which was rather difficult to provide good customer services.

Other Employee Reviews for Starwood Hotels & Resorts

  1. "Working at Starwood was a great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Meet many new people. Opportunity for front line to take care of guests and not rely on a manager, great training programs, amazing hotels, pay is better then other companies

    Cons

    benefits are better at other companies, some hotels do not meet expectations due to rennovation needs,.

    Advice to Management

    Keep hiring good managers and look for refurbishment opportunities and Starwood will continue to be an elite place to work.


  2. "A solid company who created a good balance of work and life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in San Diego, CA
    Former Employee - Bartender in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts part-time (Less than a year)

    Pros

    Comfortable place to work. Expectations are achievable with a good team enviornment. Smaller departments so everytone who worked their knew each other.

    Cons

    Not good orientation. I didn't know most of the perks we offered our guests. Doesn't provide up to date info for employees to pass on to their guests

    Advice to Management

    Be more open to employees. Be more real with emplo0yees and don't come off as an over achiever or that you are better than everyone else.

There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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