Starwood Hotels & Resorts - Good | Glassdoor
There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

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"Good"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Reservation Sales in Austin, TX
Current Employee - General Reservation Sales in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Starwood Hotels & Resorts full-time (More than a year)

Pros

Good training, good support staff. Managers really focus on making you better. Got great deals for hotels all over the country.

Cons

If a guest called in and needed to do something with their reservation, the only thing you could do was to email the hotel, which was rather difficult to provide good customer services.

Other Employee Reviews for Starwood Hotels & Resorts

  1. "Working at Starwood was a great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Meet many new people. Opportunity for front line to take care of guests and not rely on a manager, great training programs, amazing hotels, pay is better then other companies

    Cons

    benefits are better at other companies, some hotels do not meet expectations due to rennovation needs,.

    Advice to Management

    Keep hiring good managers and look for refurbishment opportunities and Starwood will continue to be an elite place to work.


  2. "Fast and Intuitive System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative
    Current Employee - Guest Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Software system is the best I've worked with. On-site server is blazing fast and the user interface breaks everything down very simply. That being said, the software is also very deep and customizable if need be.

    Cons

    Central reservations could be a little more personable, but I speak of a few isolated instances

    Advice to Management

    You have all the best ingredients. Start baking more cakes.

There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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