Starwood Hotels & Resorts - Friendly working atmosphere where management and employee relationships were valued | Glassdoor
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There are newer employer reviews for Starwood Hotels & Resorts

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"Friendly working atmosphere where management and employee relationships were valued"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bellman in Waikïkï, HI
Former Employee - Bellman in Waikïkï, HI
Recommends
Positive Outlook
No opinion of CEO

I worked at Starwood Hotels & Resorts full-time (More than 5 years)

Pros

Large company with many opportunities for career advancement. The associate development program is an avenue for employees to train for management positions and put themselves in a position to succeed.

Cons

There weren't many specific cons I experienced while working for Starwood. The hospitality industry as a whole requires a flexible working schedule and long hours often including working on holidays. This is a con of the industry as a whole and not specific to Starwood.

Advice to Management

Trust in the abilities of the employees by allowing for them to make decisions at the operational level which will increase the efficiency and speed of service to the guests

Other Employee Reviews for Starwood Hotels & Resorts

  1. Helpful (2)

    "The worst place I have ever worked. Slave drivers. Horrible pay. Don't believe there BS about making more money. Run..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Reservation Agent in Austin, TX
    Former Employee - Hotel Reservation Agent in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    Worked at home so was safe from the traffic in Austin especially glad when it rained. Did not have to spend money on work clothes.

    Cons

    Poor management, leadership, training, horrible pay structure. Unreachable goals. Team leader was seriously rude and impatient and uneducated. If your internet goes down you don't get paid for the time your off the phones. Took 90 calls a day.

    Advice to Management

    Find a new job.


  2. "Wasted talent through micro management and lack of advancement"

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    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Great travel benefits
    Decent wage if you're overtime eligible s

    Cons

    Extreme lack of advancement opportunities, would rather see talent move on to another company than promote from within

    Advice to Management

    Take a look at management succession plans and start developing your talent.

There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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