State Farm - No Advancement | Glassdoor
There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

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Helpful (2)

"No Advancement"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Representative in Downers Grove, IL
Current Employee - Claims Representative in Downers Grove, IL
Recommends
Neutral Outlook
No opinion of CEO

I have been working at State Farm full-time (More than 5 years)

Pros

- Only a handful of managers are micromanagers. Others tend to leave you alone as long as you do your job.

Cons

- No advancement opportunities, especially if your a white male. Not being racist or anything, but they are presently only promoting women and minorities in an effort to diversify management. I'm not saying that I disagree, but they tend to only promote minorities in certain offices instead of having a truly diverse management sector. In my old office there were 80% female supervisors in an office that was 80% men and no minorities. In another office it was 80% men and all minorities. Its gives the appearance that they have a quota to meet rather than hiring right person. One male in our office was promoted and he was a minority, but they downsized his position and was demoted.
- Not paid bonuses or higher salary at review time for exceeding expectations.
- When economy tanked management took ALL employee morale benefits away.

Advice to Management

Listen to your people they are miserable now. Get rid of the dead weight managers. If you don't promote based on merit you will lose good people.

Other Employee Reviews for State Farm

  1. Helpful (5)

    "Employers never satisfied, pay much lower than market rates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Zone Underwriting Analyst in Duluth, GA
    Current Employee - Zone Underwriting Analyst in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at State Farm full-time (More than 5 years)

    Pros

    Management tells us our skill sets are valuable and we can find work elsewhere

    Cons

    Praise from management is meaningless with salaries 20K below market rate for professional jobs.
    Ingenuity is not recognized or appreciated; too conservative. Doing something in a new way is discouraged.
    Geniuses are "shut down" because Executives do not take the time to understand or ask questions.

    Advice to Management

    Pay your employees like you actually want to keep them with the company.


  2. Helpful (8)

    "DO NOT work in claims for the long term! If you do, you likely will be very unhappy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Claim Representative in Columbia, MO
    Current Employee - Auto Claim Representative in Columbia, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at State Farm full-time

    Pros

    SF has a great training program. They're very in depth in the training, & educate you in many facets of the insurance industry. During & after the training program, you will meet good people. Most people I work with are genuinely nice. Having positive & well liked people makes a stressful claims environment more tolerable.
    -State Farm is a mutual company so it feels good not answering to shareholders.
    -Food days, recognition of birthdays, holidays gifts/food.

    Cons

    The claims department is a very negative environment. This is caused by the angry insureds or claimants refuting a decision or handling on a claim. Often, even if you make the right decision in a claim, the person on the other side of the phone will be unreasonable, causing you to have a miserable day. These negative interactions with customers then causes a "snowball effect" throughout the entire department. Getting beat up verbally day in & day out takes it's toll on your overall contentment in life, no matter who you are. Once you get beat up by a customer, you then get micromanaged for everything you do while you're on the clock. You have a meeting with a manager every month, & it feels the manager's sole job is to find fault in your work. The managers start out the meeting with one or two positive comments only to prepare you for the punches they throw at you. The rest of the meeting is followed up by what you did wrong. For the 1st year, I thought the feedback was to help me perform better at my job (which some did) but you later discover their feedback is not very consistent & generally condescending. It's toxic, & every tenured coworker agrees. There's a group called Work Force Management enforced, & they monitor what you do every minute in the work day. That includes monitoring, to the second, on how long you're in the restroom. Autonomy is minimal here. It's also challenging to move to other departments. You either have to campaign yourself to the managers, be the son/daughter of someone high up, or have the CPCU to move up the ladder. A combination of playing politics, nepotism, hard work, & insurance designations will likely get you on the fast track. If you're not, there may be a glass ceiling for you, & it's likely in the position you're already in. After the wonderful training program they have here, it's really all down hill. You only use a fraction of what you learned in training on the work floor. The job will get repetitious after a year, then you'll seek an exit. My advice is learn what you can, try to enjoy the ride, & get out before 3 years if you haven't been promoted. If you stay longer than 3 years, you then should compare yourself to "cattle".

    Advice to Management

    There are too many levels of management, & they all seem to want to keep their distance as if they're too good for us. They really do act like they nestle in high ivory towers. After me, there's a TM>SM>CM>VPO>OPV>EVP>COO>CEO. If the front line manager (a TM) treats their subordinates like dirt, then in all likelihood, that mistreatment is coming from the top. Please learn from what other companies (who have been recognized nationally as great places to work), & try to enforce similar policies for your employees. You can't sustain & grow an insurance company in the long term if nearly all of your claims adjusters are dissatisfied. State Farm should still be a powerhouse in 10 years, but that will not be the case in 25 years if SF has the same policies & ideologies as today.

There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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