State Farm - Staff is helpful | Glassdoor
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There are newer employer reviews for State Farm

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"Staff is helpful"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Clams Associate-Express in Atlanta, GA
Current Employee - Clams Associate-Express in Atlanta, GA
Recommends
Positive Outlook
No opinion of CEO

I have been working at State Farm full-time (Less than a year)

Pros

Concerned about providing great customer service

Cons

Pay is a bit low

Other Employee Reviews for State Farm

  1. Helpful (5)

    "Used to be a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Processor
    Current Employee - Claim Processor
    Doesn't Recommend
    Negative Outlook

    I have been working at State Farm full-time (More than 10 years)

    Pros

    Salary is nice, benefits are good

    Cons

    Upper management has no idea what's going on at the claim handler level. Processes are put in place that make no sense and make it harder for the customer. This company used to care about employees and truly stand behind their values but that is long gone. Promoted employees have no "people" skills at all

    Advice to Management

    None-nobody seems to care about this company or it's reputation anymore


  2. Helpful (3)

    "Great for someone raising a family and who enjoys small, conservative towns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Bloomington, IL
    Current Employee - Systems Analyst in Bloomington, IL
    Doesn't Recommend

    I have been working at State Farm full-time (More than a year)

    Pros

    lots of amenities for someone with a family

    - state farm park has a pool geared for kids of all ages plus kiddie water slides, it also has tennis courts, frisbee golf courses, and kiddie playgrounds

    - the company is really understanding of people who have small children or families- lots of employees have kids and you are encouraged to bring your kids to work

    - the company allows workers to work from home a couple days a week to take care of their kids provided you have worked here long enough and are on good terms with your boss or even leave early to pick up your kids and then work later afterward

    Cons

    -the company is not friendly for young, single,unmarried people

    -first headquarters location is in the middle of nowhere. like seriously if you drive a few minutes from state farm's headquarters you see cornfields. so not surprisingly, young people do not gravitate toward this company.

    -it is really hard to meet people in their 20s here. again not surprising because of its location.

    - the managers have really high expectations. and many times, their evaluations are not purely based upon skill but rather how you appear to them. to succeed with management, you often have to appear you are working hard. they expect you to take your laptops home after work but not get paid for that.

    Advice to Management

    make more efforts to recruit young talent. for one, have job locations in more exciting places than bloomington, illinois. try chicago, new york or somewhere like that. by recruiting more young people, you are more likely to get some cutting edge technology.

There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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