State Farm - Community Focused Corporation | Glassdoor
There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

"Community Focused Corporation"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Marketing Coordinator in Bloomington, IL
Former Contractor - Marketing Coordinator in Bloomington, IL
Recommends
Positive Outlook
Approves of CEO

I worked at State Farm as a contractor (More than a year)

Pros

The company spared now expense in the retaining us as employees.
Management was very supportive
Salary and benefits were extremely competitive.

Cons

Management did not try and work through tough patches with employees.
Training begin to dry up towards the latter part of employment.

Advice to Management

Set a level of consistency through working with employees development good and bad.
Also allow employees to know more about opportunities for advancement.

Other Employee Reviews for State Farm

  1. Helpful (1)

    "Number Number Numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prepping Documents CIOS in Irving, TX
    Former Employee - Prepping Documents CIOS in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at State Farm full-time (Less than a year)

    Pros

    Casual workplace and you are allowed to drink and eat at your desk. Also you can listen to your music with headphones.

    Cons

    they only care about the numbers. They have high turn over not from employees leaving on their own but because management only care about the production.

    Advice to Management

    Provide more training


  2. "Great"

    StarStarStarStarStar
    Former Employee - Customer Service Assistant in Greeley, CO
    Former Employee - Customer Service Assistant in Greeley, CO

    I worked at State Farm full-time (More than 10 years)

    Pros

    I loved my 21 1/2 years with State Farm. Would love to still be working there

    Cons

    The company has changed. They claim it is still all about the customer, but they don't want you to take the time to help them. They would prefer that a customer be transferred 5 or 6 times than have the first person assist them.

    Advice to Management

    Consider the person, yes it is about numbers in the call center, but the numbers are not everything. Everything that was done to help me with my health issues was held against me. I worked very hard to try and get all of my call below the 5 minute limit, but couldn't. I didn't qualify for ADA protection so you labeled me as untrainable that is not a fair assessment. I was a hard working employee my customers were number one a priority in my opinion not a number.

There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

Work at State Farm? Share Your Experiences

State Farm
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or