State Farm - Fun, learning experience | Glassdoor
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There are newer employer reviews for State Farm

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"Fun, learning experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Marketing Intern, Local Branch in Cleveland, OH
Former Intern - Marketing Intern, Local Branch in Cleveland, OH
Recommends
Positive Outlook

I worked at State Farm as an intern (Less than a year)

Pros

Learned a lot about auto insurance and what coverages save the most money and helped families switch to better programs

Cons

Dealt with tons of customers, cold calling with numbers that either do not exist or are wrong people on other line

Other Employee Reviews for State Farm

  1. Helpful (9)

    "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Associate-Express in Dunwoody, GA
    Current Employee - Claims Associate-Express in Dunwoody, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at State Farm full-time (More than a year)

    Pros

    Job security, recognized company, lots of opportunities if you can handle the micro managing.

    Cons

    Horrible work environment, ultra micro management. Work in auto claims were employees are monitored excessively, so much so, it takes away from enjoying the job. It's a call center environment on STEROIDS! Beware for those who are looking to break into the insurance industry. Training is great; however, once on the floor, every breath you take is monitored, every second has to be accounted for.
    - penalized (out of adherence for bathroom breaks)
    - Strict on phone call monitoring
    - managers and team leads listen to your calls, sit by you twice a week, have one-on-ones...really is too much. Coaching moments is constant.

    - Salary is very low for the amount of stress, and responsibility. Starting out at less than 30K a year is unacceptable.

    Advice to Management

    You will have a high turnover if you continue with the ultra-micro managing. Understand a company needs to monitor productivity to be competitive;however, this level of managing, is extremely stressful, and at times degrading. It is giving SF a bad name for work/balance which is an oxymoron for the company being in the insurance industry.


  2. "As a sales team member of an Agent, you're looking at making $30k-$55k."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi-Line Representative in Nashville, TN
    Former Employee - Multi-Line Representative in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at State Farm full-time (More than 3 years)

    Pros

    Your in a small business setting, not a corporate vibe. Your boss makes the rules, not State Farm. Great brand.

    Cons

    No room for growth, and I would NOT recommend someone to b/c a team member if they have no money, and are attempting to track to b/c an agent... You won't make enough money.

    Advice to Management

    If your team members know you care, they will want to work hard for you. Make sure they understand "scoreboard" and how you get paid or at your discretion.

There are newer employer reviews for State Farm
There are newer employer reviews for State Farm

See Most Recent

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