Staybridge Suites - Too many chiefs for corporate managed hotels | Glassdoor
There are newer employer reviews for Staybridge Suites
There are newer employer reviews for Staybridge Suites

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"Too many chiefs for corporate managed hotels"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales
Current Employee - Sales
Doesn't Recommend
Neutral Outlook

I have been working at Staybridge Suites full-time (More than 3 years)

Pros

Guests love the hotel
IHG provides excellent training and education on how to do your job.

Cons

Unrealistic extended stay goals for Sales department - Goals needs to be by market/city not overall goal.
IHG needs to focus on computer support and reduce software outages, being on hold for more than 15 minutes is is to long then when you finally reach someone, you end up getting transferred to department then another department.
National account manager's are not helpful to local DOS support. You ask them a question and very rarely do they come back with a good answer.
Verty Little money spent on advertsing brand - all up to the sales department.
They promote the biggest tools in RDO positions. Instead of support or suggestions, they just find what is wrong with the hotel.

Advice to Management

Take some of the money spent used for Holiday Inn Express and promote Staybridge Suites and Candlewood suites.
Spend some money on IT support.
Eliminate the monthy reports, Read the weekly reports and there wouldn't be a need for a monthly report

Other Employee Reviews for Staybridge Suites

  1. "Not a bad place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Staybridge Suites (More than a year)

    Pros

    Great ppl to work with

    Cons

    Was was not great for job duties


  2. "night manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Manager in Liverpool, England (UK)
    Former Employee - Night Manager in Liverpool, England (UK)
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good working. Conditions. Guests are nice.

    Cons

    Morning staff arrive late. Quite often

    Advice to Management

    Time keeping by staff needs addressing

There are newer employer reviews for Staybridge Suites
There are newer employer reviews for Staybridge Suites

See Most Recent

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