Steak n Shake - Awesome for hourly associates | Glassdoor
There are newer employer reviews for Steak n Shake
There are newer employer reviews for Steak n Shake

See Most Recent

Helpful (1)

"Awesome for hourly associates"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server/Service Trainer/Manager in Columbus, OH
Former Employee - Server/Service Trainer/Manager in Columbus, OH
Recommends
Neutral Outlook
Disapproves of CEO

I worked at Steak n Shake full-time (More than 8 years)

Pros

Serving was fantastic. Server wage plus tips, you make much more tips than you'd expect if you're a good, fast server. Opportunity for advancement ONLY WITHIN THE RESTAURANT. Very flexible scheduling for hourly associates.

Cons

To move into corporate you have to be a general manager, even if you worked there for over 7 years with fantastic results as a server, trainer, and as a manager, and have a very qualifying college degree. Usually have to ask for promotions. 50+ hour weeks for salaried management with swing shifts required. Benefits only for full time, which is impossible to get unless you're in management. Benefits do suck.

Advice to Management

Let people who have a great reputation move up to corporate. They're more qualified than the outside hires for corporate positions and they understand the operations at the restaurant level. You don't need to be a general manager to be promoted outside the restaurant. Plain and simple. Everything went to crap when Sardar Biglari took over the company, from employee benefits to napkin quality.

Other Employee Reviews for Steak n Shake

  1. Helpful (3)

    "Corporate has unrealistic expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Cleveland, OH
    Former Employee - Server in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Steak n Shake full-time (More than 5 years)

    Pros

    Great for students who need evening shifts or will return for the summer when business picks up. Great for people who work two jobs and want to work odd hours. The employees who do last more than a few months are probably some of the hardest working and patient people you will ever meet.

    Cons

    Corporate sets unrealistic standards, especially considering their resistance to pay outside the very minimum, Bow tie employees deal with long, odd hours and few pay incentives, yet have to constantly meet high standards. Employee discounts on meals have been decreased each year rather than increased, and the uniform aprons have gone from solid to flimsy and easily breakable. While management is more than eager to reward customers who want a free meal to ensure future business, you would never ever ever expect corporate to offer anything of such kindness to employees. SNS is open on ALL holidays, and DOES NOT offer an increased pay to those working holidays, NOT even to those who work on Christmas. The turnover rate, understandably, is a few months. Managers work long hours and are more likely than not working more hours than they will be paid. It is not desirable to work at this company, most of the workers are there because they don't have another option. Lastly, it is absolutely disgusting that Steak N' Shake has never ever employed any form of recycling program. All paper, cardboard, glass, plastic, and food waste go to the same thing. This company has no other value that money in the management's pockets.

    Advice to Management

    I would love it if the CEO and higher management spent a few weeks depending on the salary of a bowtie employee. I guarantee that getting paid $3 an hour as a waitress getting tips on meals that cost $4, SNS might consider 1.) raising the salary, or 2.) making the work environment more enjoyable. We are not robots, management.


  2. Helpful (1)

    "Decent place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Statesboro, GA
    Former Employee - Server in Statesboro, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake part-time (More than a year)

    Pros

    as a server your earning potential is uncapped.

    Cons

    Verry little room for professional growth.

There are newer employer reviews for Steak n Shake
There are newer employer reviews for Steak n Shake

See Most Recent

Work at Steak n Shake? Share Your Experiences

Steak n Shake
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or