Stefanini - Overall good experience | Glassdoor
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There are newer employer reviews for Stefanini

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"Overall good experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Deskside Technician in Springfield, MO
Current Employee - Deskside Technician in Springfield, MO
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Stefanini full-time (Less than a year)

Pros

Decent pay; not micromanaged; attempted to create enjoyable work experience, good resources available for continued development

Cons

Depending on location, little to no ability for advancement; very little, if any, interaction with management; work schedule can be intense at times, but again dependent on location

Advice to Management

None, given the nature of the work, very little management can do outside of restructuring the contracts they have with clients

Other Employee Reviews for Stefanini

  1. Helpful (2)

    "If you come looking for job advancement, you won't find it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Support in Southfield, MI
    Current Employee - Help Desk Support in Southfield, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Stefanini full-time (More than a year)

    Pros

    Windows if you sit in the front of the building

    Cons

    You come here to grind for 8 hours and that's it. Someone has to quit or die to advance

    Advice to Management

    Complacency kills, so switch it up. Also stop forcing Non-Compete agreements when the agent brings more skill than what is required.


  2. Helpful (4)

    "Southfield is just alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Stefanini full-time

    Pros

    A good place to get some "IT" related skills for your resume. They have some well known and respectable clients.

    Cons

    Low pay only nets low skilled workers, poor executive leadership, employee morale needs work. I think executives see agents as stats and dollar signs only. Most projects suffer some quality issues and high turnover because of the low wages. There is no project training standard. I was hoping when Stefanini bought TechTeam, that we would see significant changes. Sadly, the only real change seems to be the name on the building.

    Advice to Management

    Service Delivery Managers and TL's - Relax. Respect your team. Communicate. Make the environment a little more fun. The agents aren't robots.

There are newer employer reviews for Stefanini
There are newer employer reviews for Stefanini

See Most Recent

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