Steven Madden - Sales rep | Glassdoor

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There are newer employer reviews for Steven Madden

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"Sales rep"

StarStarStarStarStar
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Great discounts, easy hours, fun employees. Commission on your sales plus salary

Cons

You better have good self control working here, I almost never saw a paycheck thanks to the great discounts. Your constantly tending to idiots and getting too close to yucky feet

Advice to Management

Have better respect for your employees

Other Employee Reviews for Steven Madden

  1. Helpful (1)

    "A little bit of good, a lot of bad, and the unbelievably UGLY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden full-time (More than a year)

    Pros

    The atmosphere in the stores is fun and hip. The relationships you develop with your staff will last far beyond the job. The employee discount is competitive with any retailers in the market. There are also kind gestures given at Christmas time for all store employees.

    Cons

    What you are sold on in the beginning is later found out to be half truths or full of "technicalities". There is no support from higher management and the corporate office. Which is very strange seeing as how everyone is envoy ex on the smallest in store operational functions from how many paper towels are to be ordered to filling an entry level position.

    The buying department doesn't listen to store managers in respects to what items aren't selling, therefore the product sits in the store and takes up space.

    There is little room for upward mobility.

    There haven't been raises issued in 3 years, but stores are consistently pressured to beat LY numbers so District Managers can earn their bonuses.

    In addition to not giving raises, the company has done pay cuts (a new pay structure is what they call it) that have caused some managers to see a $200 monthly reduction in earnings!

    There is no work-life balance and no matter what the individual store needs are, it is almost impossible to get more hours to have the extra man power to keep store functions under control.

    Advice to Management

    Update the computer systems. Take the time to train employees to ensure mistakes are easier to prevent. Pay enough money so that you are able to attract a staff that cares about the company, the way you want them to.


  2. Helpful (1)

    "Easy job, low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Livingston, NJ
    Former Employee - Sales Associate in Livingston, NJ
    Doesn't Recommend
    Approves of CEO

    I worked at Steven Madden part-time (Less than a year)

    Pros

    Its not hard. You clean, no folding necessary, simply putting shoes back in the proper area. You sell the shoes and the managers were very cool. 50% off and up to 60% off in holiday time.

    Cons

    The pay and commission rate is minimal. Sales associates get minimum wage for the most part.

    Advice to Management

    Allow over-qualified sales associate to have opportunities for pay increase. Commission is only 3% of sales and thats only 10 dollars for every 1000 you sell. Not a lot considering how small most stores are.

There are newer employer reviews for Steven Madden
There are newer employer reviews for Steven Madden

See Most Recent

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