StoneMor - Don't waste your time | Glassdoor
There are newer employer reviews for StoneMor
There are newer employer reviews for StoneMor

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Helpful (5)

"Don't waste your time"

Star Star Star Star Star
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Traveling and meeting a variety of Families. Travel time also gets you out of the office

Cons

They require you to spend time going thru the file room pulling existing client files who haven't had all their pre-arrangements taken care of and have us calling these families trying to get into their homes to finish the upsell and so on.. Not very professional. They also request Family Advisors to "Prospect" on the cemetary property when family and friends are visiting their deceased loved ones to try to "Upsell" them as well. Very distasteful. Random door knocking is required as well.

Advice to Management

You really need to use different tactics of trying to "sell" or "upsell" people and families. Your ways are very disrespectful as well as distasteful

Other Employee Reviews for StoneMor

  1. "Hardest, best job I ever had...so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Manager
    Current Employee - Family Service Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StoneMor full-time (More than 5 years)

    Pros

    high commissions, regular bonus opportunities, weekly pay, good benefits, get to help a lot of people and make money at the same time

    Cons

    always more than 40 hours, BUT that is what I signed up for. I hear other people in Family Service complain, but to make great money and build great relationships, one MUST dedicate the time...would only recommend this job to a very hard worker

    Advice to Management

    use technology to the fullest for maximum return


  2. Helpful (5)

    "Proceed with caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Counselor
    Current Employee - Sales Counselor

    I have been working at StoneMor full-time (Less than a year)

    Pros

    For a person with initiative and a thick skin, its a great place. There is a chance to make money, but not a lot of support to do it.
    You are providing a needed service-at a grossly inflated price. If you can live with that, sign on.
    Easy to like and work for at a local level, its the upper management that makes you reconsider.

    Cons

    Where to start? The admin in our office calls this company "Flint-StoneMor" because they are so far behind the times in the way they operate. Imagine all the sales staff in our office sharing one computer, not having individual email addresses ( or any company provided email or websites).
    There is only one thing that matters to upper management-numbers. Sell,sell,sell. Put in lots of effort, done everything right but have not made your #? out you go. This organization is first and foremost about profits to shareholders, secondarily paying upper management salaries. Customers? Employees? F them all.
    Upper management's idea of encouragement is daily conference calls haranguing location managers to get higher numbers. They expect to get blood out of a stone.
    Advertising and marketing is non existent or ineffective. The company mind set is several decades out of whack-the text heavy, no graphics print only marketing they do is off putting and scares away more prospects than it draws.Or worse yet, just get tossed with out being
    seen.

    Advice to Management

    You have the cart before the horse, the tail is wagging the dog. It is 2013, join the real world, look around and adopt technology and modern marketing to compete in a fair way. Advertise!
    Create an environment where the customer comes first, employees are supported and the shareholders are taken care of last.

There are newer employer reviews for StoneMor
There are newer employer reviews for StoneMor

See Most Recent

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