Stream Global Services - Started out strong, then call centerized in the negative aspect, cutting off nose despite face | Glassdoor
There are newer employer reviews for Stream Global Services
There are newer employer reviews for Stream Global Services

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"Started out strong, then call centerized in the negative aspect, cutting off nose despite face"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Tech Support in Wilsonville, OR
Current Employee - Tech Support in Wilsonville, OR
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Stream Global Services full-time (Less than a year)

Pros

clients and co-workers genuinely interested in customer service.

Cons

Ask for feedback then do a 180 of that feedback. unfair metrics for pay. stressful environment that promotes unhealthy lifestyle even for health oriented clients

Advice to Management

Provide more areas for rejuvination during breaks Such as frost glasses of different call floors so people can use their phones/mp3 players in hall without risking information being leaked and still able to defrag and walk halls when on breaks /going to and from to make most of their time.

Other Employee Reviews for Stream Global Services

  1. "Quick"

    Star Star Star Star Star
    Current Employee - Sales Professional in Rio Rancho, NM
    Current Employee - Sales Professional in Rio Rancho, NM

    I have been working at Stream Global Services full-time

    Pros

    great benefits and commission is a plus

    Cons

    Takes me about 40 minutes to get there from my house


  2. "Getting progressively worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care in Wellesley, MA
    Former Employee - Customer Care in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stream Global Services full-time (More than 5 years)

    Pros

    Conveniently located, nice office park. Some of the people are nice.

    Cons

    Incompetent middle management, some have no clue what they are doing. Performance and hard work is not rewarded. Poor morale.

    Advice to Management

    Solicit feedback and be at least somewhat visible. Also, monitor your key projects and hire qualified personnel. Above all, solicit feedback.

There are newer employer reviews for Stream Global Services
There are newer employer reviews for Stream Global Services

See Most Recent

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