7mo
Thank you for taking the time to share your experience and for highlighting the aspects you enjoyed, particularly your belief in our product. We are committed to providing a valuable service, and your perspective on that is appreciated.
We also take your feedback about management style seriously.
At Studio98 Consulting, our dedication to client success requires us to maintain a high level of accountability, especially during an employee's initial training period.
It is true that new hires in certain roles undergo an intensive training and foundational period. This phase is designed to ensure that the new team member is fully equipped and keeping pace with the workflow, critical processes, and client expectations. We aren't interested in micro-managing; our focus is on ensuring the success of our new team members and the quality of service our clients expect.
If the intensity of that initial oversight felt like micromanagement, we regret that this was your takeaway. However, we are clear about our operational standards and will take the necessary steps to verify that every employee, particularly those new to the team, is meeting the requirements of the role.
The level of daily interaction and reporting requirements is adjusted once a new employee has demonstrated consistent performance and operational proficiency. We believe a professional environment requires trust built through demonstrated competence.
We wish you the best in your future endeavors.