SuccessFactors - Leadership is out of touch | Glassdoor
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Helpful (3)

"Leadership is out of touch"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Program Manager in South San Francisco, CA
Current Employee - Program Manager in South San Francisco, CA
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I have been working at SuccessFactors full-time (More than 3 years)

Pros

The compensation and benefits at the company are pretty good. There are people who work here who are amazing and make it a good place to work. There are some career opportunities because of the size of the company.

Cons

So many changes have led to poor communication and very bad decisions. The continual hiring of people outside the company rather than looking to promote people inside the company has led to a significant culture change that is negative. Those who have been hired into leadership are out of touch with those who are doing the actual work. We have a lot of managers but not a lot of real leaders. People are disgruntled and dissatisfied.
There is VERY little real training outside of the Sales team. The Leadership team talks about training constantly but will not invest ANY money in training or resources.

Advice to Management

Get dirty. Go talk to the people who are actually doing all the work, not those who are managing them and are feeding you the "corporate" cliches. Be concerned about your managers. So many new managers have little or no people experience are are doing a poor job of managing their staff. Decisions are being made in the best interests of the managers career not the best interest of the company. Put your money where your mouth is. Stop talking about training and then never delivering on good training programs. The customers are the ones suffering for lack of training, bad management decisions, and inefficiencies. Stop listening to people that you are hiring from other companies who know nothing about how this company works. Listen to those who have worked her and know the real truth about what is going on.

Other Employee Reviews for SuccessFactors

  1. Helpful (7)

    "Dog-eat-dog culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Arlington, VA
    Former Employee - Former Employee in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    I was a former employee at Plateau when we were bought by SuccessFactors. SuccessFactors is a large company with good benefits. The company seems to be very successful and the people I worked with were mostly great, but most of them were former Plateau employees. As Plateau was a good company witha lot of smart, great people, SuccessFactors benefitted by buying Plateau from a personnel standpoint.

    Cons

    As I was a Plateau employee, when we were bought by SuccessFactors, the culture of the company changed almost immediately. The unspoken motto of this company seems to be "throw someone under the bus before they have a chance to throw you." Lots of arrogance, fingerpointing, desperation with little accountability. During our first meeting with our new parent company, the management/execs there from SuccessFactors seemed to be excited about the company but none of it seemed genuine. It was even a little cultish. Also, they have this liberal leave policy where you don't have a set number of Paid Time Off hours. Instead, you ask your supervisor if you can take time off and then you have to make sure your job is being done while you're on vacation, even if that means doing your job on vacation. They try to sell it as this wonderful benefit but, in truth, they just don't want to pay out accrued vacation time to employees who resign.

    Advice to Management

    Be real with employees. Be accountable. Allow employees to have personal lives without expecting them to sacrifice everything to the god of SuccessFactors.


  2. Helpful (4)

    "Good culture - but be wary!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Finance Department in South San Francisco, CA
    Current Contractor - Finance Department in South San Francisco, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors as a contractor (Less than a year)

    Pros

    Great start up feel for such a huge organization. Middle management teams are decent and tend to be hard working and supportive of their direct reports. The pay is market consistent and benefits include free lunch 3 days a week, on site gym and shuttle service. Facilities are beautiful!

    Cons

    Upper management is terrible, not interested in employee satisfaction or human asset retention. Lars is almost unbearable as a CEO and has lost touch with the reality of who is actually doing the work to support the company. He spends more time name dropping and talking about his private helicopter than paying attention to the actual company. Contractors are not turned over to employees because it pads the per capita revenue numbers.

    Advice to Management

    Hire people! You lose the best of the bunch when you keep 80% of teams as temp employees for years. Pay more attention to internal infrastructure and growing the groups who support the increasing business so you don't work people to death.

There are newer employer reviews for SuccessFactors
There are newer employer reviews for SuccessFactors

See Most Recent

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