Pros
The compensation is competitive, which can be a strong incentive to stay, especially if finances are tight. I’ve had the pleasure of working with many kind and talented colleagues. There’s a clear understanding of what both teachers and students face in the classroom. Ultimately, this is a sales-driven company, and that’s what keeps the business running.
Cons
Beyond decent pay and great coworkers, the overall experience is disappointing. Negative reviews often seem to be countered by overly glowing ones, likely from leadership trying to manage optics, it's hard not to notice. The culture exhibits many of the red flags commonly cited in articles about toxic workplaces: performative positivity masking deep, systemic issues. This dysfunction isn’t limited to internal operations. Relationships with contractors, vendors, and past clients often reflect the same problems—poor communication, unmet expectations, and a lack of accountability. The instability in workflow is especially troubling for contractors: sudden floods of work with no notice, followed by complete silence. For those relying on consistent hours, this unpredictability is both stressful and unprofessional. It damages trust and contributes to the company’s growing reputation issues, inside and out.