SunGard - Great company with a major downside. | Glassdoor
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There are newer employer reviews for SunGard

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"Great company with a major downside."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Junior Consultant in Chicago, IL
Current Employee - Junior Consultant in Chicago, IL
Recommends
Approves of CEO

Pros

The flexibility to work from home and from any city is a great advantage. This is huge from a savings point of view as well as to balance work/life balance. The bosses are very supportive and understanding of you and your family situations. This makes it easier to relate and mention any thing to them. The perks are extremely good and the company is very nice in giving whatever is needed without asking questions. The important thing here is the word "asking". This shows that the company knows what an employee needs and therefore reduces severe time and uncomfortable situations.

Cons

Professional growth is very limited due to less jobs at the top. I know employees who have worked for almost 5 years in the same position. This is a serious issue as it leads to low morale and hence less productivity.

Secondly, as we are in a very niche segment, knowledge cannot be transferred to any other company. This is a major hindrance because for any reason if someone wants to leave, getting a job makes it extremely difficult.

Thirdly, training provided is very limited as everyone is extremely busy. all new employees are expected to jump in and learn on the job.

Advice to Management

Please create a system for promoting employees and setup milestones if needed.

Other Employee Reviews for SunGard

  1. Helpful (1)

    "Good Company, a little on the unfair side- needs stronger management./ better communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Birmingham, AL
    Former Employee - Business Analyst in Birmingham, AL
    Doesn't Recommend
    No opinion of CEO

    Pros

    As a consultant the bonus program is very good and helpful to your overall compensation. Most management were supportive of a good balance between work and home life even if you traveled a lot. Benefits were competitive and affordable. The individual contributors are the strong suit of the company with many failures in management. Some of the best industry knowledge there is and I believe they stand behind their products well and are willing to invest the technology into making things better where so many employers shirk on costs for improving technology these days. Employees gain create strong bonds with each other

    Cons

    An ' old boys club'-- company needs to act fairly and offer a voice to the employee. Awful communication, experience as an employee and a customer and on both ends, SunGard has a ton to learn. Often encourages you to add hours and is only considered with the bottom line bill to their clients to make money, not the overall value or need. If you were not maximizing your billable hours you were of less value to the company, even if you had to 'pad' the hours in favor of SunGard. Company is somewhat discriminatory and does not have a very big heart.

    Advice to Management

    None


  2. Helpful (1)

    "Poor Customer Service and Quality."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Birmingham, AL
    Former Employee - Project Manager in Birmingham, AL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You can be a slacker and still get a paycheck.

    Cons

    You represent a company with a reputation for poor customer service and poor quality. SunGard focuses solely on Sales and does not strive for good customer service or product quality. They sell a client a bad product and then when the client complains they try to sell them another product that won't be as bad.

    Advice to Management

    Change focus away from sales and toward product quality and customer service. At some point a viable competitor will enter the market and take business away from you, if they haven't already. Or clients will go back to in-house solutions. Clients will not put up with poor quality and service forever.

There are newer employer reviews for SunGard
There are newer employer reviews for SunGard

See Most Recent

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