SunTrust - Working at Suntrust | Glassdoor
There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

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"Working at Suntrust"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - FInancial Services Representative III in Nashville, TN
Current Employee - FInancial Services Representative III in Nashville, TN
Recommends
Neutral Outlook
Approves of CEO

I have been working at SunTrust full-time (More than a year)

Pros

-Great team atmosphere
-Ok starting salary
-Excellent benefits package and 401k
-Best part is your work does not leave the work place. I have never had a job that once I walk out of the work place, I do not have finish, emails to check, or deadlines to worry about.

Cons

-New sales point system is odd and hard to figure out
-You have to refer certain services to teammates (investments), and relay on them to close or offer the best solution
-Old sales and service structure was way better and provided teammates more bonus incentives

Advice to Management

Change back your licensed banker program to the old model, and inturn allow bankers do what is best for the client and put more wages back in their pocket.

Other Employee Reviews for SunTrust

  1. "High Business to IT Group Conflict"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Architect in Atlanta, GA
    Former Employee - Architect in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than 5 years)

    Pros

    Good Salaries, Cost of Living Increases

    Cons

    Very poor PC/Laptop support - many issues with basic software like MS Office, IE.
    Poor IT Management - focused only on schedule, and not at all on quality.
    High level of outsourcing - many onshore contractors with no incentive to produce long-term quality deliverables.
    Lack of documentation, especially for Cobol systems.

    Advice to Management

    Increase business trust with more credible applications that actually work well longer than 6 months.
    Quit spreading work out to so many different vendors for production support - 4 different vendors just to get a laptop fixed is ridiculous.
    Develop business knowledge in-house with employees, rather than considering employees interchangeable with cheaper offshore personnel.


  2. Helpful (2)

    "Learning Experience - Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Orlando, FL
    Current Employee - Client Service Specialist in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Family oriented, "banker's hours", worked close to home

    Cons

    Bounced back and forth like a ping pong ball in new position created by bank. Dress code archaic.

    Advice to Management

    Listen to what people - clients AND employees - really need in a bank. Stop trying to be like Bank of America or Wells Fargo.

There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

See Most Recent

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