SunTrust - Financial Service Representative | Glassdoor
There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

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"Financial Service Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Financial Service Representative
Current Employee - Financial Service Representative
Recommends
Neutral Outlook
No opinion of CEO

I have been working at SunTrust full-time (More than 3 years)

Pros

Tuition Reimbursement is great and easy.

Cons

In the lower position in my branch but training FSR 2, 3 and Assistant branch manager since there is no branch manager. We used to have branch manager but he quits since he does not have a banking experience and I am there to teach him as well.

Advice to Management

Hope to have enough staff.

Other Employee Reviews for SunTrust

  1. Helpful (1)

    "Loved my job but hated management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust part-time

    Pros

    They offer tuition reimbursement for grades of C or better as long as you are in good standing.

    Cons

    They let customers get away with not showing proper ID but then blame the teller if something goes wrong.

    Advice to Management

    Learn how to talk to people and treat them like humans.


  2. Helpful (2)

    "Used to be concerned about employees and clients now concerned about operating efficiency over all else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    Large bank resources, good brand recognition in Florida and Georgia

    Cons

    Changing corporate culture, more concerned about #s then people
    Appears to be changing to an old Bank of America model, strict performance management vs aspirational goals

    Advice to Management

    Work on company cukture, who do you want the organization to be

There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

See Most Recent

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