Invaluable for short-term learning but unsustainable due to toxic undertone - Growth Marketing Associate Superbolt Employee Review

4.0
Jun 25, 2023
Recommend
CEO approval
Business Outlook

Pros

- Learn more in a year than you would 3 years anywhere else. It's challenging with opportunities for advancement if you like the job/team. - Great work is the standard when you're surrounded by top, ambitious marketers all day and - Gain client-facing responsibilities and presentation within 1-2 months - Opportunity to become a manager and grow your own team in as little as 6 months. This can also be a con for those who are not interested in management, but labeling it as a pro since it's a rare career opportunity that is hard to come by for young professionals 1-2 years out of college. - Build holistic digital marketing strategy skills instead of just specializing in one platform - Young demographic for relatable, fun after-work culture - Nice office, balconies, and views of the World Trade Center - Good work stipends and benefits to offset low salary (agency salary in general is low so Superbolt's salary isn't too bad compared to other agencies) - The CEO and agency leaders make sure that the company does well during recessions so employees are able to keep their jobs

Cons

- Company says they value work-life balance, but senior members praises committed employees who are willing to put in 12 hour work days when necessary...and if you commit to that, your manager might start expecting 12 hour work days to be your standard... - You'll move up if you're all in, but I noticed that the most loyal employees were often the ones exploited into working longer hours. - Depending on who your immediate manager/boss is, there might be a toxic undertone that slowly chips away at your mental health. My manager is a good person but lacked sufficient emotional intelligence and leadership skills so I realized this wasn't the right place for me to learn management skills. - Top-down management culture: My manager was the type to always had to be right that sometimes, it became hypocritical. It felt like the things she did incorrectly was overlooked by herself but it was okay to blame me. When I voiced opinions/ideas that were contradicting, they were often shut down immediately. I realized the team dynamic was great for someone who values hierarchy and follows rigid rules, but as someone values autonomy and creative, out-of-the-box thinking, the relationship I had with my manager was not sustainable for me. - Was nice and rainbows at first but became condescending in the last few months I worked there. At first, you tell yourself that it's not personal but when my manager's tone goes from ass-kissing to someone else to immediately being defensive and condensing to me in a split second, it hard not to take it personally. - When I brought up teamwork/culture frustrations, instead of listening, my manager somehow always managed to flip the issue to highlight that I was the problem. The senior management did absolutely nothing and essentially allowed my manager free rein. Maybe I'm not fit for corporate life, but it's quite hard to build a lasting relationship when I'm constantly walking on eggshells... - Valued her time and the time of those above her way more than her associates so essentially, I was less of a person comparably - Sometimes felt like a robot used to meet seniors' agendas than actually being developed as a person or contributor to society. It's also a scaling company where you either move up or move out so there's no room to move sideways or explore a different way you'd like to contribute to the team/agency. The promotion/position is predefined and inflexible.

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Superbolt Response
2y
Thank you so much for this review. We appreciate you taking the time to write a detailed and nuanced post. On the one hand, we are happy to hear that you felt like you had a great learning experience. The growth of our team members is our first priority and we continue to build our learning and mentoring platform to continue to make Superbolt a place where people can grow professionally faster than at any other agency. On the other, we are sad to hear that you had a subpar managerial experience and that you didn’t feel that there was an avenue for you to share candid feedback with upper management. We realize that as the company continues to grow, we need to continue building our training and processes for managerial skills. This is something that we have been actively working on to better support and equip managers to ensure that everyone in the company has a managerial experience that allows them to work in an environment where they can share upwards feedback, provide new ideas and receive thoughtful feedback as well. I also wanted to address the point about working hours. . As I mentioned before, our first priority is to deliver on growth opportunities for our team. And while we definitely don’t aim to have people work outside of their working hours as a “standard”, we acknowledge that there are periods of higher intensity where we want to go the extra mile for our clients for instance. Our target is that for most of the year, people work regular working hours. And when there is a period of higher intensity, we always want to have a plan in place to get back to a steady state where the team can go back to regular hours.. As you said, we are trying to create a great working environment for people joining the company but we know that we still have areas where we need to improve. The detailed feedback you shared here and the feedback we collect from our team is what helps us continue to improve so I want to thank you again for leaving this review. Best, Vincent Bourzeix (CEO of Superbolt)

Explore other reviews about Superbolt

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- You get to hit the ground running with high-impact client work right off the bat. My ideas were taken seriously from the jump, and I got to participate in client calls and get involved in high-level strategy pretty early on. You really learn by doing, which worked super well for me—definitely not a style for everyone but I really enjoyed it. - Lots of opportunities for promotion. The company & creative team really value hard work and your personal contribution: you get out what you put in. They almost always promote from within. - Managers are deeply invested in your personal growth and and interests. I felt like my manager tried to tailor my work to clients I was truly interested in; after my first year, I started to get more input over the projects I was on and always felt comfortable expressing my preferences (which of course aren't met 100% of the time, but c'est la vie.) I felt like my manager trusted me and there wasn't a constant stress of "proving myself" that I've felt in other positions. - Really fun environment of young people. I made a few really close friends at Superbolt, in large part because of the buzzy social atmosphere. Weekly happy hours were a great way to connect with people across teams who I didn't regularly collaborate with. - Creative team honestly has great work/life balance. In general, the creative team tends have a bit more of a chill vibe than the marketing team does. The one time I worked on the weekend, the head of copy told me to never do it again and offered to take some of my work for the big project I was stressed about. Senior creative leadership would almost always take the brunt of tough client demands and large-scale projects. I never worked past 7:30pm.

Cons

- Only 1 mandatory in-person day a week. - Having a high concentration of young coworkers is a double-edged sword: a lot of people are still developing their grasp on work/life balance, and figuring out how to be both young n' hungry AND live a healthy, balanced life. Can be difficult to see others navigating this. (And navigating it yourself.) - Def a good amount of drinking culture at the office when we have happy hours which is not for everyone - Might be hard for an introvert. Very buzzy and talkative workplace (even just on slack).

4.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Impact is measurable. End-to-end project means you'll get to work with C-suite and VP level people, which means great learning opportunities. - Working style is collaborative. Strong Slack culture. Teammates are smart and highly responsive. Questions are encouraged. - Nature of the work itself is strategic and data-driven. You'll get to use first-principles thinking and use first-hand business data to support your strategies. - If you're into e-commerce and beauty, the work may be extra exciting because you may get to see what goes on behind the scenes of popular consumer brands. - Good reward if you demonstrate ownership. It's a boutique agency, and overall there is a tendency for meritocracy.

Cons

- Hours can be long during busy times. - Ownership & responsibilities are sometimes unclear given everything is shared work across multiple people. - You'll deal with lots of open-ended questions and requests from the client side so need to know how to work smart and when to push back. - Depending on staffing and clientele, clients can skew heavily toward the same industry (not really a con if your interests align with that industry). - HR can use some improvement, both on employee matters and prospective hiring.

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