Employee Review

  1. 3.0
    Current Employee, more than 5 years

    No real incentive to work here

    Aug 9, 2018 - Floor Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stores are pretty cool. Refit and refurbs making the stores look even cooler. Music In Store is enjoyable. Good hours if your part-time and young and still live with your parents, some managers useful to help you progress, to progress to floor manager role if full time and willing can happen but expect a lot of drawbacks and rejection really need to work for it, training (playing to win) and dryve and sometimes SAS are good, uniform allowance is decent... most seasonal employees are kept on. More laid back than other retail stores, I’d say superdry genuinely give amazing customer service and make their staff great salespeople. Other companies do not do this training. Cross training in stockroom also helpful.

    Cons

    Worked for Superdry as part time Sales then full time sales now supervisor ((floor manager)) and it’s hard to go any further as you don’t get many Assistant management roles, floor managers are treated like management but for a fraction of the pay, support from upper management is not there. Being salaried means constantly underpaid, work extra for time back you never get. Other managers can be bullies and clique with some staff leaving others out. All in all Unprofessional environment. Superdry keep changing its mission statement. Now it is not like this, Used to love the company when I joined, was fun, good pay for young people and defs put the employee first, now young staff are underpaid if the aren’t 25 or on hero, and stores not given a good budget. To be budgeted on hero is difficult for staff who might only be in once or twice a week but are running around acting like mini supervisors is a joke especially when a full time staff is paid to be a training ambassador and do feck all. The sas training can be all read, games prompted by managers, seems unfair. I really feel for the part time staff who are paid a poxy 7.50 an hour better than some places but still not good enough when they’re encouraged to come early to be briefed and always stay late, I’m meant to work 37.5hrs a week, by the time I do everything it’s probs that I work 42 hours, same with most management. Also rarely get a 12 hours BY LAW break between shifts, can be in at 11pm at Xmas and back in next day at 7am. Feel like your are constantly chucked a new catchphrase. What even is a global digital brand .... my Superdry, Real training, Timothy Everest, SAS Training, Studio clothing, Winter the Event and Summer now Sale, Idris, Superdry Sounds, Audio 1.... all things that have flopped it still going but not as well as hoped.... will Supercharged, 5.0 Plan, whatever else be the same ....

    Continue reading
    4 people found this review helpful
  1. 5.0
    Current Employee

    love it

    May 24, 2021 - Sales Associate in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay and 50% off for all staff

    Cons

    you have to met sales goals for as an employee but there are not commissions with your sales goal. but you do get more hours if you make good sales. simple as that.

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Fast pace at times

    Oct 1, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free clothes, good people flexible work hours

    Cons

    No bonus, no medical or benefits

    Be the first to find this review helpful

Discover more reviews about Superdry.