Supermedia - OK | Glassdoor
There are newer employer reviews for Supermedia
There are newer employer reviews for Supermedia

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Helpful (1)

"OK"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Major Account Executive in Los Angeles, CA
Former Employee - Major Account Executive in Los Angeles, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Supermedia full-time (More than 5 years)

Pros

Benefits, friendly co-workers, & earning potential*. I say earning potential with an asterisk because there's a chance for good earnings but you must know how to work the system and have extensive sales skills.

Cons

Lack of future vision, bad upper management, & bad online product value for clients. Yellow pages work for some but not for most anymore. I can't remember over the last 10 years actually using a phone book. Other ad firms are taking over digitally and Supermedia is falling drastically. Customer service it at a all time low and customers are dropping out YOY.

Advice to Management

Invest in new online technology. For starters: How about real SEO, Mobile ads, and CMS websites for clients.

Other Employee Reviews for Supermedia

  1. "Good training good benefits and perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Marlton, NJ
    Former Employee - Media Consultant in Marlton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Supermedia full-time (More than 10 years)

    Pros

    money, benefits, training, some really good managers

    Cons

    high sales turnover, lots of pressure to perform

    Advice to Management

    hire more effectively, get rid of some executives


  2. Helpful (1)

    "Media Consultant NH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Media Consultant in Manchester, NH
    Former Employee - Premise Media Consultant in Manchester, NH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Supermedia full-time (More than 10 years)

    Pros

    Use to be one of the best companies to work for when it was NYNEX, and progressively got worse; Bell Atlantic, Verizon, Idearc Media, and then Supermedia. Benefits were great at one point, and pay/compensation was great. I was fortunate and was able to retire early with pension still in tact.

    Cons

    Micro managed to a ridiculous point. More interested in selling the "flavor of the day" than what is best for the customer. New hires get it worse than veterans. Industry is perceived as dying, and internet products are not as well received.

    Advice to Management

    More detailed reports that are factual for customers and sales reps to believe in for internet products. Partner with Google because that is what the customer wants!

There are newer employer reviews for Supermedia
There are newer employer reviews for Supermedia

See Most Recent

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